NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


Built-in Monitoring and Failure Alert System is Superior to Any Other Service
Trinity Games is an online game development company established in July of 2012. Its main game is an RPG called “Freezing Extension,” which is based on the popular comic book, "Freezing." The NAVER CLOUD PLATFORM is easy to use because all the settings can ...
Interview
Sung-woo Nam,
Team leader, Infrastructure Planning Team, Trinity Games
Please introduce your company.
Trinity Games is a game developer established with the concept that the characters (IP), the digital platform, and the global are the three main components.
Trinity Games was founded in July of 2012 and is currently providing the mobile game, “Freezing Extension.” Freezing Extension is an emotional turn-based RPG based on the popular comic book, 'Freezing,' which was written by Dall-young Lim and Gwang-hyeon Kim. It features various elements, such as battles, love, growth, a PVP mode, and raids. Through thorough cooperation with the original authors, we are doing our best to satisfy users through game implementation that complements the original.
How and when did you start using the NAVER CLOUD PLATFORM?
In November of 2017, we started using the NAVER CLOUD PLATFORM while preparing for our current game.
The early stages of development and private beta testing were conducted on other companies’ cloud platforms. The private beta test is not large in scale, so we just used the cloud service we used in the past, but we reviewed our selection of cloud services because we heard a suggestion that allows us to proceed directly with overseas services ahead of the formal service opening. After considering various performance tests for domestic and foreign cloud services and overseas service, we chose the NAVER CLOUD PLATFORM.
What was your reason for choosing the NAVER CLOUD PLATFORM?
As a result of testing various cloud services, I was faced with two issues, customer support and overseas service response.
For failure response and service support, we have been using cloud services for the past several years and have been satisfied with domestic companies. At that time, the game was tested and verified several times. However, the problem with domestic companies was the coverage and customer support for overseas service. We were deciding between two companies in Korea as they were only capable of dealing with overseas services. The NAVER CLOUD PLATFORM had a wider coverage than other companies and we liked how the network status of each service zone was transparently displayed in real time. Naver is very well known and reliable, but I wasn't sure about the NAVER CLOUD PLATFORM at first because Naver had only recently launched its public cloud service. However, after a few months of testing before opening the game, I knew this was the service to rely on.
How are you using the NAVER CLOUD PLATFORM is used in your business?
The NAVER CLOUD PLATFORM provides an excellent built-in monitoring and failure alert system UI and configuration.
In the past with other cloud services, I experienced great difficulty understanding and using monitoring indicators. I had even purchased a separate monitoring system on the cloud, but I found it inconvenient to set up. However, the NAVER CLOUD PLATFORM is easy to use because all settings can be changed with a click, settings are optimized for the cloud server, and monitoring UI is very intuitive. So I am very conveniently running the basic VM. In conjunction with this, the failure alert system also provides more convenient settings and operation than other companies’ paid services by supporting templates and user grouping functions. Unlike existing cloud systems, we can operate without additional tools for server and network operations.
Not long ago, we were considering expanding our in-house development server by preparing to update the game system and preparing an overseas version. We needed a lot of VM for short, medium, and long-term development items. After consideration, we decided to set up the development server on the cloud. The biggest challenge was the cost. So we configured CLI API of the NAVER CLOUD PLATFORM to schedule and manage server allocation, boot and shutdown, and configured it so that developers could easily operate the required DB version of development server using NAS.
For situations that require external environment testing or sharing with related companies, ACG can be used more conveniently than an in-house firewall, which makes the entire process, from development to patching, much more flexible. Through this opportunity, various test servers on the old equipment of the company are starting to consider moving to the cloud environment.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
I was surprised because the response speed of NAVER CLOUD to customer needs was very fast.
When we first released the our game, there was no way to set the CDN Origin as internal storage, and it was difficult to assign permissions to subaccounts, as there was no way to set independent permissions for the CDN Purge. When we informed the NAVER CLOUD PLATFORM, they informed us of the development schedule and implemented the function according to the schedule. Now, we are using the functions very conveniently. We also had some cases that were similar, like high-speed SSDs. I can happily say that I always received clear answers or actions within a short period of time.
Lastly, please give us a thought that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
I believe that the most important part of using cloud services for game services is the necessary products, service stability, customer response, and response to overseas service.
We believe that the reliability and customer response time have already been proven and that references to various fields have been increasing in preparation for overseas service in the near future. Given the customer response of the existing NAVER CLOUD PLATFORM, we will be able to choose the NAVER CLOUD PLATFORM without worrying about future services throughout Asia and North America.
Please introduce your company.
Trinity Games is a game developer established with the concept that the characters (IP), the digital platform, and the global are the three main components.
Trinity Games was founded in July of 2012 and is currently providing the mobile game, “Freezing Extension.” Freezing Extension is an emotional turn-based RPG based on the popular comic book, 'Freezing,' which was written by Dall-young Lim and Gwang-hyeon Kim. It features various elements, such as battles, love, growth, a PVP mode, and raids. Through thorough cooperation with the original authors, we are doing our best to satisfy users through game implementation that complements the original.
How and when did you start using the NAVER CLOUD PLATFORM?
In November of 2017, we started using the NAVER CLOUD PLATFORM while preparing for our current game.
The early stages of development and private beta testing were conducted on other companies’ cloud platforms. The private beta test is not large in scale, so we just used the cloud service we used in the past, but we reviewed our selection of cloud services because we heard a suggestion that allows us to proceed directly with overseas services ahead of the formal service opening. After considering various performance tests for domestic and foreign cloud services and overseas service, we chose the NAVER CLOUD PLATFORM.
What was your reason for choosing the NAVER CLOUD PLATFORM?
As a result of testing various cloud services, I was faced with two issues, customer support and overseas service response.
For failure response and service support, we have been using cloud services for the past several years and have been satisfied with domestic companies. At that time, the game was tested and verified several times. However, the problem with domestic companies was the coverage and customer support for overseas service. We were deciding between two companies in Korea as they were only capable of dealing with overseas services. The NAVER CLOUD PLATFORM had a wider coverage than other companies and we liked how the network status of each service zone was transparently displayed in real time. Naver is very well known and reliable, but I wasn't sure about the NAVER CLOUD PLATFORM at first because Naver had only recently launched its public cloud service. However, after a few months of testing before opening the game, I knew this was the service to rely on.
How are you using the NAVER CLOUD PLATFORM is used in your business?
The NAVER CLOUD PLATFORM provides an excellent built-in monitoring and failure alert system UI and configuration.
In the past with other cloud services, I experienced great difficulty understanding and using monitoring indicators. I had even purchased a separate monitoring system on the cloud, but I found it inconvenient to set up. However, the NAVER CLOUD PLATFORM is easy to use because all settings can be changed with a click, settings are optimized for the cloud server, and monitoring UI is very intuitive. So I am very conveniently running the basic VM. In conjunction with this, the failure alert system also provides more convenient settings and operation than other companies’ paid services by supporting templates and user grouping functions. Unlike existing cloud systems, we can operate without additional tools for server and network operations.
Not long ago, we were considering expanding our in-house development server by preparing to update the game system and preparing an overseas version. We needed a lot of VM for short, medium, and long-term development items. After consideration, we decided to set up the development server on the cloud. The biggest challenge was the cost. So we configured CLI API of the NAVER CLOUD PLATFORM to schedule and manage server allocation, boot and shutdown, and configured it so that developers could easily operate the required DB version of development server using NAS.
For situations that require external environment testing or sharing with related companies, ACG can be used more conveniently than an in-house firewall, which makes the entire process, from development to patching, much more flexible. Through this opportunity, various test servers on the old equipment of the company are starting to consider moving to the cloud environment.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
I was surprised because the response speed of NAVER CLOUD to customer needs was very fast.
When we first released the our game, there was no way to set the CDN Origin as internal storage, and it was difficult to assign permissions to subaccounts, as there was no way to set independent permissions for the CDN Purge. When we informed the NAVER CLOUD PLATFORM, they informed us of the development schedule and implemented the function according to the schedule. Now, we are using the functions very conveniently. We also had some cases that were similar, like high-speed SSDs. I can happily say that I always received clear answers or actions within a short period of time.
Lastly, please give us a thought that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
I believe that the most important part of using cloud services for game services is the necessary products, service stability, customer response, and response to overseas service.
We believe that the reliability and customer response time have already been proven and that references to various fields have been increasing in preparation for overseas service in the near future. Given the customer response of the existing NAVER CLOUD PLATFORM, we will be able to choose the NAVER CLOUD PLATFORM without worrying about future services throughout Asia and North America.

  • Background

    • Needed to review cloud stability and performance before launching a formal service
    • Needed to prepare for advancement of services to overseas
  • Use

    • Operated a reliable service through convenient monitoring and the failure alert system
    • Experienced convenience through quick implementation upon request
    • Prepared to start overseas service through various global regions
  • Results

    • Fast and flexible process from development to patching
    • Saving on infrastructure costs
    • Successful overseas service through wide global coverage