NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


There is less concern of losing game users, due to fast service speeds and prompt failure response.
Polar Games is a mobile, RPG-specialized developer established in 2017. In 2018, it launched a collection-type action RPG game called “Golden Knights Origin.” While we lost users, due to slow response on a problem we had while using another cloud in the past, we have reduced this problem with the NAVER CLOUD PLATFORM. We are planning to build up our capability steadily in order to grow as a global game company in the future. If we release another game, we will use NAVER CLOUD PLATFORM without hesitation.
Download Golden Knights Origin[Android]
Interview
Youngjong Cho, CEO, Polar Games
Please introduce your company.
Polar Games is a mobile, RPG-specialized developer established in 2017. Recently, it launched a collection-type action RPG game called “Golden Knights Origin.”
Although Polar Games is a new company, the development team has worked together for more than six years and has released more than five games. The recently launched collection-type action RPG game “Golden Knights Origin” had been released once in the past, but it was redeveloped by changing balance and scene methods through collaboration with developers. The thing that we hope for in Golden Knights Origin is fun with sincerity. We put our top priority as fun through growth, balance, and acquiring items that are most important in an RPG. In addition, we're making efforts to show stability in the game and reliable operation to our users. Although there was a lot of concern after the release, new users or returning users think it is a fun atmosphere and reviews are satisfactory. Now the development team is making efforts to update and improve the game. Because what users wanted was fun, the goal of our company and Golden Knights Origin is to concentrate only on having fun!
When did you first discover the NAVER CLOUD PLATFORM and how did you decide to use it?
I chose it because of fast speeds, the fact that it has various global regions, and the fact that 24-hour prompt communication is possible.
I found out about the NAVER CLOUD PLATFORM through an acquaintance in May, 2018. The attractive things were the fast server speed, which is most important in a game service, and makes it easy to use for global release since it has many global regions. Also, I decided to use it because it is a service created by the best developers in our country with 24-hour, local communication.
What are the distinctive features or advantages of NAVER CLOUD PLATFORM?
While we lost users due to slow response while using another cloud service in the past, we have reduced this problem with the NAVER CLOUD PLATFORM.
In the past, we had used a famous foreign cloud services company two other companies in Korea. First of all, the foreign company had the problem of being a little slow in providing services to Korea and there were difficulties with services like games that require fast response, because it took a long time to recover from failures. Although we had also used other domestic companies, we suffered the loss of many users when there was a problem at the early stage of the game service, because it was difficult to get prompt support. But after using NAVER CLOUD PLATFORM, we no longer have this problem, because they handle problems promptly day and night. Each and every day is very important in times like these days when the game industry is having difficulties. But we could release our games safely due to the prompt response.
Which products of the NAVER CLOUD PLATFORM are you using, and how did your company's service improve from using them?
I'm using the game server and DB server of Golden Knights Origin in the NAVER CLOUD PLATFORM.
After using these services, I could experience the fast processing speed of the server and a stable network. And I'm trusting the service even more through continuous feature and performance updates even while providing services. I like it because they accept developers’ opinions well and it feels like we are making progress together. I think the service quality is getting even better. The cost aspect is also satisfactory, because it is more reasonable than other cloud services and our efficiency of work has improved even more because of the outstanding convenience of the UI used by developers.
What is your company's future plan?
We are planning to build up our capability steadily to grow as a global game company.
As a developer specialized in RPGs, our company is planning to release RPG games independently in the future. We plan to release the games we are currently creating globally. The goal of our Polar Games is to raise our development and operation ability and build service experience to become a successful global company.
Do you have anything to say to the people considering cloud adoption?
If we release another game, we will use NAVER CLOUD PLATFORM without hesitation.
The most important points of the service include equipment speed, a comfortable UI/UX, and fast customer response. These things cannot be provided easily by other cloud companies. It was really reassuring, because they are considering even better service if there is a room for improvement and responding in an almost real-time basis. If you are considering which cloud service you should use, it would be a good idea to contact NAVER CLOUD PLATFORM.
Please introduce your company.
Polar Games is a mobile, RPG-specialized developer established in 2017. Recently, it launched a collection-type action RPG game called “Golden Knights Origin.”
Although Polar Games is a new company, the development team has worked together for more than six years and has released more than five games. The recently launched collection-type action RPG game “Golden Knights Origin” had been released once in the past, but it was redeveloped by changing balance and scene methods through collaboration with developers. The thing that we hope for in Golden Knights Origin is fun with sincerity. We put our top priority as fun through growth, balance, and acquiring items that are most important in an RPG. In addition, we're making efforts to show stability in the game and reliable operation to our users. Although there was a lot of concern after the release, new users or returning users think it is a fun atmosphere and reviews are satisfactory. Now the development team is making efforts to update and improve the game. Because what users wanted was fun, the goal of our company and Golden Knights Origin is to concentrate only on having fun!
When did you first discover the NAVER CLOUD PLATFORM and how did you decide to use it?
I chose it because of fast speeds, the fact that it has various global regions, and the fact that 24-hour prompt communication is possible.
I found out about the NAVER CLOUD PLATFORM through an acquaintance in May, 2018. The attractive things were the fast server speed, which is most important in a game service, and makes it easy to use for global release since it has many global regions. Also, I decided to use it because it is a service created by the best developers in our country with 24-hour, local communication.
What are the distinctive features or advantages of NAVER CLOUD PLATFORM?
While we lost users due to slow response while using another cloud service in the past, we have reduced this problem with the NAVER CLOUD PLATFORM.
In the past, we had used a famous foreign cloud services company two other companies in Korea. First of all, the foreign company had the problem of being a little slow in providing services to Korea and there were difficulties with services like games that require fast response, because it took a long time to recover from failures. Although we had also used other domestic companies, we suffered the loss of many users when there was a problem at the early stage of the game service, because it was difficult to get prompt support. But after using NAVER CLOUD PLATFORM, we no longer have this problem, because they handle problems promptly day and night. Each and every day is very important in times like these days when the game industry is having difficulties. But we could release our games safely due to the prompt response.
Which products of the NAVER CLOUD PLATFORM are you using, and how did your company's service improve from using them?
I'm using the game server and DB server of Golden Knights Origin in the NAVER CLOUD PLATFORM.
After using these services, I could experience the fast processing speed of the server and a stable network. And I'm trusting the service even more through continuous feature and performance updates even while providing services. I like it because they accept developers’ opinions well and it feels like we are making progress together. I think the service quality is getting even better. The cost aspect is also satisfactory, because it is more reasonable than other cloud services and our efficiency of work has improved even more because of the outstanding convenience of the UI used by developers.
What is your company's future plan?
We are planning to build up our capability steadily to grow as a global game company.
As a developer specialized in RPGs, our company is planning to release RPG games independently in the future. We plan to release the games we are currently creating globally. The goal of our Polar Games is to raise our development and operation ability and build service experience to become a successful global company.
Do you have anything to say to the people considering cloud adoption?
If we release another game, we will use NAVER CLOUD PLATFORM without hesitation.
The most important points of the service include equipment speed, a comfortable UI/UX, and fast customer response. These things cannot be provided easily by other cloud companies. It was really reassuring, because they are considering even better service if there is a room for improvement and responding in an almost real-time basis. If you are considering which cloud service you should use, it would be a good idea to contact NAVER CLOUD PLATFORM.

  • Background

    • Reviewing the adoption of different cloud services, because of inconvenience such as slow customer response by foreign cloud service providers
    • Needed to prepare for advancement of services to overseas
  • Use

    • Use of fast performance game server and DB server
    • Providing services through a stabilized network
    • Prepared to start overseas service through various global regions
  • Results

    • Reduced damages from user losses with fast customer response
    • Saving on infrastructure costs
    • Successful overseas service through wide global coverage