NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


We were able to accommodate double the amount of concurrent users with the same cost.
"Hidea" is a mobile game developer established in 2012. We have released the game called "Man or Vampire" in June of 2018 for service. We decided to stop the use of our existing cloud service and adopt the NAVER CLOUD PLATFORM, due to the price competitive aspects of being able to adopt twice the number of concurrent users at the same price, reducing costs and increasing game stability.
Download "Man or Vampire"[Android][iOS]
Interview
Gyeonghee Kim, Leader of the Development Team, Hidea
Please introduce your company.
Hidea is a mobile game developer established in 2012 and released the game called "Man or Vampire" in June of 2018.
Hidea was established starting with the development of a game called "Undead Slayer" in 2012. Then we released "Rogue Life" followed by "Man or Vampire" in June 2018. "Man or Vampire" is an RPG game that has reinterpreted the strategic combat of SRPG so the experience is easily enjoyable even on the mobile, where the user must explore the dungeons by gathering fellow characters. There are two different species in the game: humans who can grow steadily but have the possibility of dying and vampires who can live eternally, but have stopped in growth. The game has received great reviews since the release, due to its unique concept and viewpoint on the world. For example, turning a fellow character into a vampire to grow. The global service for the game is scheduled to open in August 2018 and we have plans to enter the Chinese market once the global service is stabilized. Hidea has a goal of creating a game for everyone to enjoy.
When did you first discover the NAVER Cloud Platform and how did you decide to use it?
We decided to stop the use of our existing cloud service and adopt the NAVER Cloud Platform, due to the price competitiveness and convenient console interface.
I have been looking for a different cloud to use for the new project. And in the second half of 2017, I had an opportunity to participate in a seminar held by the NAVER Cloud Platform. After careful research, I decided that it had better price competitiveness than our existing cloud service, and started trial testing after hearing that the response to service failure is much faster than other cloud companies. I realized from the trial testing that the console had a very convenient interface, so I was able to decide swiftly to introduce the NAVER Cloud Platform.
What are the distinctive features or advantages of the NAVER Cloud Platform?
Fast response to a query made after midnight on a weekend to resolve issues.
When we were setting up NAVER Cloud Platform for adoption, an engineer contacted us directly and meticulously checked whether there were any issues in the service by considering our situation. I think from early on that I experienced integrity in the services provided by NAVER Cloud Platform. And later, when we opened the game, we had to urgently add an equipment on a weekend due to the high inflow of users on a weekend. So I made a call to the customer support after midnight on a Saturday to inquire about load balancers. And we were able to successfully add a server with minimum impact to the service, due to the fast response of the relevant personnel despite the time and situation. I think such a prompt and precise response is the biggest advantage of the NAVER Cloud Platform.
What became more convenient since you used the NAVER Cloud Platform?
We were able to conduct efficient work through ACG settings by reducing the firewall setting time, because the speed did not decrease despite the increase in the number of servers to manage.
Before, we were using the cloud services of another Korean company to provide our global service. However, we experienced difficulty while setting up the servers, because it took longer to build the firewall as the number of the servers increased. After changing to the NAVER Cloud Platform, we now save a considerable amount of time in setting up the firewall by using the default ACG settings to duplicate settings. I also found it very convenient when we had to move our company’s location, because we could easily change the existing network information using ACG. Being able to quickly add and set up servers without delays caused by increasing numbers of servers helps us to concentrate on game development. So all in all, it conveniently helps us provide a more stable service.
How has the service of Hidea improved after joining the NAVER CLOUD PLATFORM?
We were able to accommodate double the amount of concurrent users with the same cost. We also reduced costs and increased game stability.
Compared to the games service before, we are able to support more users on a single server. We had set up the NAVER CLOUD PLATFORM server in the same specifications as the cloud server we were using, but we found that we could hold double the amount of concurrent users. The stability of the Hidea service was improved at a reasonable cost, which is very pleasing to us.
Do you have anything to say to the people considering adopting cloud?
There are many more advantages of NAVER Cloud Platform than other cloud services in regards to the price, service response, infrastructure quality, and more.
You can go to NAVER Cloud Platform's trainings or seminars to make comparisons with the cloud service you may be already using and learn about the advantages of introducing the NAVER Cloud Platform. Most of all, it has more advantages and convenience, including better price and service response compared to other global cloud services. In my point of view, NAVER Cloud Platform is among the most stable and reliable infrastructure in Korea.
Please introduce your company.
Hidea is a mobile game developer established in 2012 and released the game called "Man or Vampire" in June of 2018.
Hidea was established starting with the development of a game called "Undead Slayer" in 2012. Then we released "Rogue Life" followed by "Man or Vampire" in June 2018. "Man or Vampire" is an RPG game that has reinterpreted the strategic combat of SRPG so the experience is easily enjoyable even on the mobile, where the user must explore the dungeons by gathering fellow characters. There are two different species in the game: humans who can grow steadily but have the possibility of dying and vampires who can live eternally, but have stopped in growth. The game has received great reviews since the release, due to its unique concept and viewpoint on the world. For example, turning a fellow character into a vampire to grow. The global service for the game is scheduled to open in August 2018 and we have plans to enter the Chinese market once the global service is stabilized. Hidea has a goal of creating a game for everyone to enjoy.
When did you first discover the NAVER Cloud Platform and how did you decide to use it?
We decided to stop the use of our existing cloud service and adopt the NAVER Cloud Platform, due to the price competitiveness and convenient console interface.
I have been looking for a different cloud to use for the new project. And in the second half of 2017, I had an opportunity to participate in a seminar held by the NAVER Cloud Platform. After careful research, I decided that it had better price competitiveness than our existing cloud service, and started trial testing after hearing that the response to service failure is much faster than other cloud companies. I realized from the trial testing that the console had a very convenient interface, so I was able to decide swiftly to introduce the NAVER Cloud Platform.
What are the distinctive features or advantages of the NAVER Cloud Platform?
Fast response to a query made after midnight on a weekend to resolve issues.
When we were setting up NAVER Cloud Platform for adoption, an engineer contacted us directly and meticulously checked whether there were any issues in the service by considering our situation. I think from early on that I experienced integrity in the services provided by NAVER Cloud Platform. And later, when we opened the game, we had to urgently add an equipment on a weekend due to the high inflow of users on a weekend. So I made a call to the customer support after midnight on a Saturday to inquire about load balancers. And we were able to successfully add a server with minimum impact to the service, due to the fast response of the relevant personnel despite the time and situation. I think such a prompt and precise response is the biggest advantage of the NAVER Cloud Platform.
What became more convenient since you used the NAVER Cloud Platform?
We were able to conduct efficient work through ACG settings by reducing the firewall setting time, because the speed did not decrease despite the increase in the number of servers to manage.
Before, we were using the cloud services of another Korean company to provide our global service. However, we experienced difficulty while setting up the servers, because it took longer to build the firewall as the number of the servers increased. After changing to the NAVER Cloud Platform, we now save a considerable amount of time in setting up the firewall by using the default ACG settings to duplicate settings. I also found it very convenient when we had to move our company’s location, because we could easily change the existing network information using ACG. Being able to quickly add and set up servers without delays caused by increasing numbers of servers helps us to concentrate on game development. So all in all, it conveniently helps us provide a more stable service.
How has the service of Hidea improved after joining the NAVER CLOUD PLATFORM?
We were able to accommodate double the amount of concurrent users with the same cost. We also reduced costs and increased game stability.
Compared to the games service before, we are able to support more users on a single server. We had set up the NAVER CLOUD PLATFORM server in the same specifications as the cloud server we were using, but we found that we could hold double the amount of concurrent users. The stability of the Hidea service was improved at a reasonable cost, which is very pleasing to us.
Do you have anything to say to the people considering adopting cloud?
There are many more advantages of NAVER Cloud Platform than other cloud services in regards to the price, service response, infrastructure quality, and more.
You can go to NAVER Cloud Platform's trainings or seminars to make comparisons with the cloud service you may be already using and learn about the advantages of introducing the NAVER Cloud Platform. Most of all, it has more advantages and convenience, including better price and service response compared to other global cloud services. In my point of view, NAVER Cloud Platform is among the most stable and reliable infrastructure in Korea.

  • Background

    • Setback in the speed of work, due to the inconvenience of the existing cloud server performance
    • Investigate adopting a different cloud for efficient infrastructure cost management
  • Use

    • Server with fast performance and convenient ACG settings
    • Received meticulous support from the technical team during key times, such as initial setup or game opening
  • Results

    • Able to accommodate double the number of concurrent users with the same cost as other cloud services
    • Saving on infrastructure costs
    • Able to provide a stable game service with fast response