NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


Nobody cares for my service
more than the NAVER CLOUD PLATFORM.
We have been using the NAVER CLOUD PLATFORM since 2015. And we always received fast technical support. Once we had a DDoS attack from an overseas source not soon after opening the service. We were extremely worried as we had a lot of visitors at the time but NAVER CLOUD PLATFORM responded real-time for us and solved the issue in 3 minutes.
www.shareat.me
Interview
Hocheol Bae IT Manager
Please introduce your company.
Nuvent provides Shareat, a fintech-based O2O service which provides store information based on user location.
Nuvent is a company founded by members who have more than ten years of experience from Naver, LG CNS, Korea Smart Card Corporation, and Ticketmonster. The company provides information with a vision of “freedom from instant information (with advertisement purposes)” in an age where we are surrounded with too much information. It is developing a service to provide real-time offline store usage information and making the best effort to create a win-win structure for both stores and customers. It is a company that makes effort to provide little more verified and reliable information with members who have experienced countless services in various fields. It has been providing Shareat service since June of 2015. By storing the store information gathered from Shareat, it is preparing for its stage 2 service that can be utilized as useful information in the future by users of big data.
How and when did you start using the NAVER CLOUD PLATFORM?
I heard that Naver was providing a cloud service so started to try it.
I first heard about the NAVER CLOUD PLATFORM in February, 2015 from an investor. It was being provided with the name Ncloud Biz at the time. I was originally looking into Microsoft Azure and AWS but wanted to try the cloud service by NAVER.
What was your reason for choosing the NAVER CLOUD PLATFORM?
I chose it for the customer support, which is directly linked to the service reliability, and for its reasonable price.
It was hard to find the right service at first as the cloud service was not common at the time in Korea and I found it hard to get information. But while I was testing out various overseas services using a test account, I have found that customer support – which is directly linked to service stability – was stymied. For instance, I had a problem while accessing the server of company A and sent an email. However, after 2 days, I received a reply that they had no responsibility for the problem as we did not check their notice. We also thought that the cost of company A and few other cloud servers would be too expensive for us to have the right performance server. This is why we ended up with the NAVER CLOUD PLATFORM.
How are you using NAVER CLOUD PLATFORM in your actual work?
While I'm using various products from high performance server to mobile monitoring, I like the fact that is optimized for Korean users.
We are using the high performance server of NAVER CLOUD PLATFORM and DB and as a server engine for internal search. And we are operating a mobile service with the free micro server. Also, we are using the auto-scaling service to prepare for a sudden increase of users, and using the NAS storage to safety store and share user contents. We are also using the SSL VPN service to have a safe secure connection in the co-working space- it is very convenient as we can work in the same environment anywhere, simply with a laptop. The best part is that the monitoring system is unimaginably comfortable and I don’t need to install any other solutions. I am fully utilizing the mobile service to check for monitoring too, which was released in the second half of 2017.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
It makes our earnest expectations come true. Monthly updates are proof of that.
If you make suggestions concerning inconveniences while using the console, it is promptly responded to. It really makes a difference in the way we are able to use the services. Also the reliable security technologies used by NAVER are also applied on the NAVER CLOUD PLATFORM to enhance service reliability and the fast 24-hour customer support is a true benefit in the event of a problem. As mentioned earlier, being able to use the high performance resources at a lower cost compared to other companies is also a great advantage that can reduce the cost burden for companies.
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
Among similar cloud services, NAVER CLOUD PLATFORM is the best because its sincerity is the most valuable.
It has now been already 3 years since I started providing services using the NAVER CLOUD PLATFORM. Although there have been so many incidents from the construction at the initial stage until the operation, each time I really received a lot of help through customer support. When there was a DDoS attack from overseas, especially when we had a lot of users, the NAVER CLOUD PLATFORM helped us to respond on the weekend and solved the problem in 3 minutes. It’s interesting how much effort they put in when they are not even responsible for the problem. I’m sure cloud services are all pretty similar. But the NAVER CLOUD PLATFORM is different because they care- they really care. Even when I change my job, my choice will be the same yet again.
Please introduce your company.
Nuvent provides Shareat, a fintech-based O2O service which provides store information based on user location.
Nuvent is a company founded by members who have more than ten years of experience from Naver, LG CNS, Korea Smart Card Corporation, and Ticketmonster. The company provides information with a vision of “freedom from instant information (with advertisement purposes)” in an age where we are surrounded with too much information. It is developing a service to provide real-time offline store usage information and making the best effort to create a win-win structure for both stores and customers. It is a company that makes effort to provide little more verified and reliable information with members who have experienced countless services in various fields. It has been providing Shareat service since June of 2015. By storing the store information gathered from Shareat, it is preparing for its stage 2 service that can be utilized as useful information in the future by users of big data.
How and when did you start using the NAVER CLOUD PLATFORM?
I heard that Naver was providing a cloud service so started to try it.
I first heard about the NAVER CLOUD PLATFORM in February, 2015 from an investor. It was being provided with the name Ncloud Biz at the time. I was originally looking into Microsoft Azure and AWS but wanted to try the cloud service by NAVER.
What was your reason for choosing the NAVER CLOUD PLATFORM?
I chose it for the customer support, which is directly linked to the service reliability, and for its reasonable price.
It was hard to find the right service at first as the cloud service was not common at the time in Korea and I found it hard to get information. But while I was testing out various overseas services using a test account, I have found that customer support – which is directly linked to service stability – was stymied. For instance, I had a problem while accessing the server of company A and sent an email. However, after 2 days, I received a reply that they had no responsibility for the problem as we did not check their notice. We also thought that the cost of company A and few other cloud servers would be too expensive for us to have the right performance server. This is why we ended up with the NAVER CLOUD PLATFORM.
How are you using NAVER CLOUD PLATFORM in your actual work?
While I'm using various products from high performance server to mobile monitoring, I like the fact that is optimized for Korean users.
We are using the high performance server of NAVER CLOUD PLATFORM and DB and as a server engine for internal search. And we are operating a mobile service with the free micro server. Also, we are using the auto-scaling service to prepare for a sudden increase of users, and using the NAS storage to safety store and share user contents. We are also using the SSL VPN service to have a safe secure connection in the co-working space- it is very convenient as we can work in the same environment anywhere, simply with a laptop. The best part is that the monitoring system is unimaginably comfortable and I don’t need to install any other solutions. I am fully utilizing the mobile service to check for monitoring too, which was released in the second half of 2017.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
It makes our earnest expectations come true. Monthly updates are proof of that.
If you make suggestions concerning inconveniences while using the console, it is promptly responded to. It really makes a difference in the way we are able to use the services. Also the reliable security technologies used by NAVER are also applied on the NAVER CLOUD PLATFORM to enhance service reliability and the fast 24-hour customer support is a true benefit in the event of a problem. As mentioned earlier, being able to use the high performance resources at a lower cost compared to other companies is also a great advantage that can reduce the cost burden for companies.
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
Among similar cloud services, NAVER CLOUD PLATFORM is the best because its sincerity is the most valuable.
It has now been already 3 years since I started providing services using the NAVER CLOUD PLATFORM. Although there have been so many incidents from the construction at the initial stage until the operation, each time I really received a lot of help through customer support. When there was a DDoS attack from overseas, especially when we had a lot of users, the NAVER CLOUD PLATFORM helped us to respond on the weekend and solved the problem in 3 minutes. It’s interesting how much effort they put in when they are not even responsible for the problem. I’m sure cloud services are all pretty similar. But the NAVER CLOUD PLATFORM is different because they care- they really care. Even when I change my job, my choice will be the same yet again.

  • Background

    • Need of security and stability as a Fintech-based service
    • Need of a fast and accurate assistance when failure or problem occurs
  • Use

    • Use of high performance infrastructure applied with world class security technology at a reasonable price
    • Easy and satisfactory monitoring without the need of other solutions
  • Results

    • Fast and easy service expandability
    • A reliable service at all times via 24/7 customer support to react on any problems