NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


New
WORKPLACE provided on a cloud platform has been a great help for us in carrying out tasks, such as electronic approval and HR and financial management, without additional cost.
42MARU is an AI startup where search portal experts get together to develop a deep semantic question answering (QA) platform based on deep learning technology. By operating our internal groupware as a cloud service through NAVER Cloud Platform’s WORKPLACE, we are making a breakthrough in all directions, in carrying out in-house collaborations, communicating with external parties, and performing HR/general affairs/financial managements.
Interview
Eun-je Lee and Gil-je Seong
Team Leaders
Please tell us about "42MARU."
42MARU is an AI startup established in 2015, by a group of search portal experts. We are currently developing a deep semantic question answering (QA) platform that is based on deep learning technology.
A deep semantic QA platform provides a technology to precisely understand the intent of user’s questions semantically through natural language processing and derive an "answer" that fits the question from a vast archive of structured and unstructured data. It is the technology that is more advanced by a generation than the current search technology which suggests a group of potential answers to user questions. Currently, multi-lingual QA platforms are being applied to various types of industries, such as communication, shipbuilding and marine manufacturing, and finance, as well as various smart devices. We're promoting innovative projects based on AI with partners in various spheres, such as Samsung, LG, SK, KT, Hyundai Kia Motors, DSME (Daewoo Shipbuilding & Marine Engineering Co., Ltd), Shinhan Financial Group, and DGB Financial Group.
What was your reason for choosing NAVER Cloud Platform’s WORKPLACE?
We have used NAVER Cloud Platform’s WORKPLACE since the establishment of the company in October, 2015.
As a startup, we could not afford to commit our own workers to develop groupware by ourselves, and it was a huge burden to adopt an external solution at an enormous cost. NAVER Cloud Platform’s WORKPLACE was an appealing option because all its services, including mail, messenger, and cloud storage, could be made available simply by registering a domain. Besides, the fact that we could fully enjoy continuous service management, feature updates, and stable system operation via this groupware serviced by the best company in Korea was another major reason we decided to go with NAVER Cloud Platform’s WORKPLACE without hesitation.
What kind of work assistance are you getting through WORKPLACE?
By utilizing our internal groupware as a cloud service through NAVER Cloud Platform’s WORKPLACE, we are making a breakthrough in all directions, in carrying out in-house collaborations, communicating with external parties, and performing HR/general affairs/financial managements.
Above all, the biggest advantage would be that the main features have similar UI/UX designs to those of the portal sites we are familiar with and detailed explanations are provided about various detailed features. This allows everyone, including the new members of the company, to easily utilize these features at first sight. Besides, we can systematically manage the groupware accounts by configuring management items, such as employment, reinstatement, leave, or absence. This allows for the processing of administrative tasks, such as annual leave management, and the issuing of various certificates within the integrated groupware. Another advantage would be that we can connect to WORKPLACE anytime and anywhere using the WORKPLACE mobile app. Such features help us a lot because we have foreign branches and we frequently travel overseas.
What are the distinctive features or advantages of WORKPLACE compared with other collaboration solutions?
We had reviewed most of the services provided by domestic and foreign companies before adopting WORKPLACE. Since WORKPLACE had comparative edges in service stability and supported features, we decided to go with WORKPLACE without thinking about it too much.
Besides the advantages in its familiar UI/UX design for easy use, various groupware features for HR, administration, and financial tasks, and the functional superiority in detailed authority configuration for individuals and groups, one of the most appealing points was that we could take advantage of the continuous service update and maintenance services provided by the best company in Korea. While using the service, I was deeply impressed by the reliable 24/7 service availability and the immediate customer support for inquiries. Because we believe having a prompt and precise response to an issue is very important for this type of service, we can say this has been another advantage of WORKPLACE.
What is your company’s future service strategy with NAVER Cloud Platform?
We are planning to expand our field of business to public and financial organizations by linking the deep semantic QA platform with NAVER Cloud Platform.
Based on NAVER Cloud Platform’s stability and reliability recognized by businesses in the public and financial sectors, we intend to develop new markets for business intelligence and AI-based chatbot services by linking them with our deep semantic QA platform. In the mean time, we are planning to integrate our SaaS-based QA solution to the NAVER Cloud Platform infrastructure so that startups and small companies can take advantage of our innovative services. This service is planned to be provided free of charge, to promote the domestic AI industry and be competitive in the international market.
Please tell us about "42MARU."
42MARU is an AI startup established in 2015, by a group of search portal experts. We are currently developing a deep semantic question answering (QA) platform that is based on deep learning technology.
A deep semantic QA platform provides a technology to precisely understand the intent of user’s questions semantically through natural language processing and derive an "answer" that fits the question from a vast archive of structured and unstructured data. It is the technology that is more advanced by a generation than the current search technology which suggests a group of potential answers to user questions. Currently, multi-lingual QA platforms are being applied to various types of industries, such as communication, shipbuilding and marine manufacturing, and finance, as well as various smart devices. We're promoting innovative projects based on AI with partners in various spheres, such as Samsung, LG, SK, KT, Hyundai Kia Motors, DSME (Daewoo Shipbuilding & Marine Engineering Co., Ltd), Shinhan Financial Group, and DGB Financial Group.
What was your reason for choosing NAVER Cloud Platform’s WORKPLACE?
We have used NAVER Cloud Platform’s WORKPLACE since the establishment of the company in October, 2015.
As a startup, we could not afford to commit our own workers to develop groupware by ourselves, and it was a huge burden to adopt an external solution at an enormous cost. NAVER Cloud Platform’s WORKPLACE was an appealing option because all its services, including mail, messenger, and cloud storage, could be made available simply by registering a domain. Besides, the fact that we could fully enjoy continuous service management, feature updates, and stable system operation via this groupware serviced by the best company in Korea was another major reason we decided to go with NAVER Cloud Platform’s WORKPLACE without hesitation.
What kind of work assistance are you getting through WORKPLACE?
By utilizing our internal groupware as a cloud service through NAVER Cloud Platform’s WORKPLACE, we are making a breakthrough in all directions, in carrying out in-house collaborations, communicating with external parties, and performing HR/general affairs/financial managements.
Above all, the biggest advantage would be that the main features have similar UI/UX designs to those of the portal sites we are familiar with and detailed explanations are provided about various detailed features. This allows everyone, including the new members of the company, to easily utilize these features at first sight. Besides, we can systematically manage the groupware accounts by configuring management items, such as employment, reinstatement, leave, or absence. This allows for the processing of administrative tasks, such as annual leave management, and the issuing of various certificates within the integrated groupware. Another advantage would be that we can connect to WORKPLACE anytime and anywhere using the WORKPLACE mobile app. Such features help us a lot because we have foreign branches and we frequently travel overseas.
What are the distinctive features or advantages of WORKPLACE compared with other collaboration solutions?
We had reviewed most of the services provided by domestic and foreign companies before adopting WORKPLACE. Since WORKPLACE had comparative edges in service stability and supported features, we decided to go with WORKPLACE without thinking about it too much.
Besides the advantages in its familiar UI/UX design for easy use, various groupware features for HR, administration, and financial tasks, and the functional superiority in detailed authority configuration for individuals and groups, one of the most appealing points was that we could take advantage of the continuous service update and maintenance services provided by the best company in Korea. While using the service, I was deeply impressed by the reliable 24/7 service availability and the immediate customer support for inquiries. Because we believe having a prompt and precise response to an issue is very important for this type of service, we can say this has been another advantage of WORKPLACE.
What is your company’s future service strategy with NAVER Cloud Platform?
We are planning to expand our field of business to public and financial organizations by linking the deep semantic QA platform with NAVER Cloud Platform.
Based on NAVER Cloud Platform’s stability and reliability recognized by businesses in the public and financial sectors, we intend to develop new markets for business intelligence and AI-based chatbot services by linking them with our deep semantic QA platform. In the mean time, we are planning to integrate our SaaS-based QA solution to the NAVER Cloud Platform infrastructure so that startups and small companies can take advantage of our innovative services. This service is planned to be provided free of charge, to promote the domestic AI industry and be competitive in the international market.

  • Background

    • Lack of resources to develop internal groupware
    • Demand for prompt customer support
    • Demand for a system with stable support and continuous updates
  • Use

    • In-house collaboration, communication with external parties, and HR/general affairs/financial management
    • All services including mail, messenger, and cloud storage are utilized.
    • Continued task management, regardless of the time and place (including overseas access), utilizing the WORKPLACE mobile app
  • Results

    • Cost reduction resulting from adoption of the collaboration solution
    • Improved efficiency and innovation of task management in all directions