NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


GAMEPOT makes user management easier.
As a game content company which provides online game development and publishing services, PLAYWITH Inc. has been playing a leading role in developing the global market by providing major games such as "Rohan" and "Seal Online." We chose GAMEPOT because this platform shared our concerns about managing customers and providing better services through uninterrupted communications. With GAMEPOT, user management became easier.
www.playwith.co.kr
Interview
Tae-sung Yoon. Team Leader, PLAYWITH Inc.
Please tell us about the company and the provided services.
PLAYWITH Inc. is a global game content company.
Currently, PLAYWITH develops online games and provide game publishing services. We first began our business in 1998 as a game marketing and licensing company. Ever since, we have been playing a leading role in developing the global and domestic markets, extending our business scope to include game development and publishing by developing and providing online games such as "Rohan" and "Seal Online." We are also organizing an overseas game development and publishing network by establishing companies such as Playwith Games, Playwith Interactive, Playwith Taiwan, Playwith Latin America, Playwith Thailand, etc. for specialization and globalization of our content services. PLAYWITH Inc. is making great strides forward as a global game development and publishing specialist based on its expertise in developing and publishing games.
Why did you choose the NAVER Cloud Platform?
We learned about the service through a seminar in 2018 and through recommendations from acquaintances, and then we made the decision in a meeting afterwards.
We chose to go with the NAVER Cloud Platform because its vision matched our business motto - we wanted to listen to what users want and promptly take action to satisfy them. The NAVER Cloud Platform helps us provide better services by allowing us to promptly manage customers in real-time, through 24/7 communication.
Which NAVER Cloud Platform service are you currently using and how did it help you? 
We are using GAMEPOT to handle user information quickly and conveniently.
In the past, user information management included complicated processes. The "GAMEPOT" service greatly helps us especially in checking and handling payment-related issues, such as non-issuing of items and refund-related abuses. It allows us to conveniently view user's payment status and history and take immediate action through individual push messages based on the user's service history. The biggest advantage of GAMEPOT would be that it makes user management easier.
What are the distinctive features or advantages of the NAVER Cloud Platform?
It is a product that helps reduce inconveniences you may encounter while servicing games.
It allows you to take immediate action to provide what is needed by users by providing the essential information for servicing your games, such as information about coupons, payments, logins, messages, and statistics, in a convenient way.
Please tell us about the company and the provided services.
PLAYWITH Inc. is a global game content company.
Currently, PLAYWITH develops online games and provide game publishing services. We first began our business in 1998 as a game marketing and licensing company. Ever since, we have been playing a leading role in developing the global and domestic markets, extending our business scope to include game development and publishing by developing and providing online games such as "Rohan" and "Seal Online." We are also organizing an overseas game development and publishing network by establishing companies such as Playwith Games, Playwith Interactive, Playwith Taiwan, Playwith Latin America, Playwith Thailand, etc. for specialization and globalization of our content services. PLAYWITH Inc. is making great strides forward as a global game development and publishing specialist based on its expertise in developing and publishing games.
Why did you choose the NAVER Cloud Platform?
We learned about the service through a seminar in 2018 and through recommendations from acquaintances, and then we made the decision in a meeting afterwards.
We chose to go with the NAVER Cloud Platform because its vision matched our business motto - we wanted to listen to what users want and promptly take action to satisfy them. The NAVER Cloud Platform helps us provide better services by allowing us to promptly manage customers in real-time, through 24/7 communication.
Which NAVER Cloud Platform service are you currently using and how did it help you? 
We are using GAMEPOT to handle user information quickly and conveniently.
In the past, user information management included complicated processes. The "GAMEPOT" service greatly helps us especially in checking and handling payment-related issues, such as non-issuing of items and refund-related abuses. It allows us to conveniently view user's payment status and history and take immediate action through individual push messages based on the user's service history. The biggest advantage of GAMEPOT would be that it makes user management easier.
What are the distinctive features or advantages of the NAVER Cloud Platform?
It is a product that helps reduce inconveniences you may encounter while servicing games.
It allows you to take immediate action to provide what is needed by users by providing the essential information for servicing your games, such as information about coupons, payments, logins, messages, and statistics, in a convenient way.

  • Background

    • Previously, complicated processes were required to view user information.
  • Use

    • The GAMEPOT platform has been implemented to efficiently handle user information.
  • Results

    • GAMPOT allows for easier supervision of payment-related issues (un-issued items or abuses)
    • User management became easier.