NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


As we're operating a Jeonju Bus service used by 300,000 people, we're making much better performance than the existing cloud.
We chose the NAVER CLOUD PLATFORM out of all the other cloud companies because we get a high level of service at a reasonable cost. This service is strongly recommended for startup businesses like us. You get a free trial period, and setup is surprisingly fast because the console is so easy to use. Since the platform takes care of security, which is the most important thing, it has been a great source of support for us as we work to expand our services.
www.marusoft.net
Interview
Maru Kim CEO of MaruSoft
Please introduce your company.
MaruSoft created the Jeonju Bus app, which offers real-time city bus information for Jeonju, Jeollabuk-do .
MaruSoft is a startup business created by college students in 2012. Jeonju Bus is the first app to be developed in Jeollabuk-do. The idea came to me as I was shivering at a bus stop on a cold winter day. Although there was a notice board stating when the bus was scheduled to arrive, it wasn't very accurate. We started developing the app a little while before the Seoul Bus app came out. (Seoul Bus is the best bus information app on the market now.) Now, in 2018, Jeonju Bus is an essential application that about 300,000 Jeonju residents have downloaded and used—almost half the population. It’s downloaded and used every day.
How and when did you start using the NAVER CLOUD PLATFORM?
Although we signed up for a free trial at first, we switched to a paid membership because the results were satisfactory.
Before the switch, MaruSoft had been receiving cloud platform support free of charge for two years from a foreign service provider I’ll call “Company M.” The free support was about to end, so we were already planning to move to a new platform. Then, we got the opportunity to use the NAVER CLOUD PLATFORM free of charge as part of a startup accelerator program supported by Naver. We decided to stick with the NAVER CLOUD PLATFORM after testing it in various environments and getting satisfactory results.
What was your reason for choosing the NAVER CLOUD PLATFORM?
(With a smile) Because it's Naver! Actually, we had many difficulties while using the foreign company’s cloud services, and the NAVER CLOUD PLATFORM put an end to all those problems.
Because Company M is a foreign company, there were a number of issues. One particularly dizzying experience comes to mind. The server crashed, and we had trouble contacting Company M’s customer service center. Even after we managed to get through, the Jeonju Bus app was down for two days because we had to communicate in English, and that led to delays. Even using the console was confusing because the Korean terms had been translated literally from English, so they were unfamiliar to Korean users. Having experienced issues like this in the past, using the NAVER CLOUD PLATFORM made me say, 'Ah! This is what I looking for!' I really like the easy, intuitive UI and console, which make it so much more convenient to manage our cloud resources.
How are you using NAVER CLOUD PLATFORM in your actual work?
Even when I’m doing outsourced work for clients, I recommend the NAVER CLOUD PLATFORM unconditionally because it offers such a great performance relative to its cost.
We take on outsourced app development work in addition to our own projects. While doing work for clients in the past, we used to recommend “Hosting Company C” or other cloud platforms. But after using the NAVER CLOUD PLATFORM, we recommend it unconditionally to our clients. Since the results are always good, clients who follow our recommendation have expressed great satisfaction. Currently we're also developing an app development service for an external client using the NAVER CLOUD PLATFORM, and the client likes it because of the low maintenance costs. And now we're relaunching the Jeonju Bus platform, our core service, on the NAVER CLOUD PLATFORM. The relaunch is scheduled for March 2018, so we’re very busy getting it ready.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
We're operating a service used by 300,000 people, yet we're performing much better than we ever did using other cloud companies.
​​ First, since the service provider is a Korean company, the service is extremely accessible and stable. Currently, we"re launching a new Jeonju Bus Platform using the NAVER CLOUD PLATFORM’s server, storage, and DB products. Since we"re striving for an expanded platform, one equipped with various features as opposed to one that merely provides bus information, the NAVER CLOUD PLATFORM was the perfect choice because of its diverse and accessible product lineup. Stability and speed are extremely important for an app that’s been downloaded and used by about 300,000 people. We’re very happy to see that it’s performing far better than it ever did when we were with Company M. The new Jeonju Bus platform should be ready for beta service in mid-March, and we"re looking forward to even faster service!
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
We recommend the NAVER CLOUD PLATFORM to anyone who may be experiencing problems or paying too much while using other cloud services.
Cloud service is essential for IT companies and will become even more important in the years ahead. While there are many cloud companies, I'm recommending the NAVER CLOUD PLATFORM because you can enjoy a high level of service at a reasonable cost. We can't help but recommend the NAVER CLOUD PLATFORM because it offers reliable cloud technology, effective solutions, and prompt customer support through Naver, the largest portal site in the country. Most of all, we strongly recommend the NAVER CLOUD PLATFORM to startup businesses like ours. A discount credit for adequate testing is provided and the development time also can be reduced more than expected due to the easy-to-use console. Since it takes care of security, which is the most important thing, it will be an important source of support as we expand our service.
Please introduce your company.
MaruSoft created the Jeonju Bus app, which offers real-time city bus information for Jeonju, Jeollabuk-do .
MaruSoft is a startup business created by college students in 2012. Jeonju Bus is the first app to be developed in Jeollabuk-do. The idea came to me as I was shivering at a bus stop on a cold winter day. Although there was a notice board stating when the bus was scheduled to arrive, it wasn't very accurate. We started developing the app a little while before the Seoul Bus app came out. (Seoul Bus is the best bus information app on the market now.) Now, in 2018, Jeonju Bus is an essential application that about 300,000 Jeonju residents have downloaded and used—almost half the population. It’s downloaded and used every day.
How and when did you start using the NAVER CLOUD PLATFORM?
Although we signed up for a free trial at first, we switched to a paid membership because the results were satisfactory.
Before the switch, MaruSoft had been receiving cloud platform support free of charge for two years from a foreign service provider I’ll call “Company M.” The free support was about to end, so we were already planning to move to a new platform. Then, we got the opportunity to use the NAVER CLOUD PLATFORM free of charge as part of a startup accelerator program supported by Naver. We decided to stick with the NAVER CLOUD PLATFORM after testing it in various environments and getting satisfactory results.
What was your reason for choosing the NAVER CLOUD PLATFORM?
(With a smile) Because it's Naver! Actually, we had many difficulties while using the foreign company’s cloud services, and the NAVER CLOUD PLATFORM put an end to all those problems.
Because Company M is a foreign company, there were a number of issues. One particularly dizzying experience comes to mind. The server crashed, and we had trouble contacting Company M’s customer service center. Even after we managed to get through, the Jeonju Bus app was down for two days because we had to communicate in English, and that led to delays. Even using the console was confusing because the Korean terms had been translated literally from English, so they were unfamiliar to Korean users. Having experienced issues like this in the past, using the NAVER CLOUD PLATFORM made me say, 'Ah! This is what I looking for!' I really like the easy, intuitive UI and console, which make it so much more convenient to manage our cloud resources.
How are you using NAVER CLOUD PLATFORM in your actual work?
Even when I’m doing outsourced work for clients, I recommend the NAVER CLOUD PLATFORM unconditionally because it offers such a great performance relative to its cost.
We take on outsourced app development work in addition to our own projects. While doing work for clients in the past, we used to recommend “Hosting Company C” or other cloud platforms. But after using the NAVER CLOUD PLATFORM, we recommend it unconditionally to our clients. Since the results are always good, clients who follow our recommendation have expressed great satisfaction. Currently we're also developing an app development service for an external client using the NAVER CLOUD PLATFORM, and the client likes it because of the low maintenance costs. And now we're relaunching the Jeonju Bus platform, our core service, on the NAVER CLOUD PLATFORM. The relaunch is scheduled for March 2018, so we’re very busy getting it ready.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
We're operating a service used by 300,000 people, yet we're performing much better than we ever did using other cloud companies.
​​ First, since the service provider is a Korean company, the service is extremely accessible and stable. Currently, we"re launching a new Jeonju Bus Platform using the NAVER CLOUD PLATFORM’s server, storage, and DB products. Since we"re striving for an expanded platform, one equipped with various features as opposed to one that merely provides bus information, the NAVER CLOUD PLATFORM was the perfect choice because of its diverse and accessible product lineup. Stability and speed are extremely important for an app that’s been downloaded and used by about 300,000 people. We’re very happy to see that it’s performing far better than it ever did when we were with Company M. The new Jeonju Bus platform should be ready for beta service in mid-March, and we"re looking forward to even faster service!
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
We recommend the NAVER CLOUD PLATFORM to anyone who may be experiencing problems or paying too much while using other cloud services.
Cloud service is essential for IT companies and will become even more important in the years ahead. While there are many cloud companies, I'm recommending the NAVER CLOUD PLATFORM because you can enjoy a high level of service at a reasonable cost. We can't help but recommend the NAVER CLOUD PLATFORM because it offers reliable cloud technology, effective solutions, and prompt customer support through Naver, the largest portal site in the country. Most of all, we strongly recommend the NAVER CLOUD PLATFORM to startup businesses like ours. A discount credit for adequate testing is provided and the development time also can be reduced more than expected due to the easy-to-use console. Since it takes care of security, which is the most important thing, it will be an important source of support as we expand our service.

  • Background

    • Need to provide stable service to 300,000 users
    • Problems of high cost burden and unsatisfactory customer support occur with other clouds
  • Use

    • Use of high performance infrastructure applied with world class security technology at a reasonable price
    • Uses various types of products to grow as a platform equipped with more features
  • Results

    • A faster and more stable service is possible while reducing cost burden
    • A reliable service at all times via 24/7 customer support to react on any problems