NAVER CLOUD PLATFORM

A basic disk for installing the OS is provided, but you can create as many additional disks as you need. The server can be used on a monthly or hourly basis. If you use less than one month of storage, the usage fee is calculated based on days used. (For virtual dedicated servers, only a monthly fee system is available.) A server with one vCPU and 2GB memory can be used only with Linux OS. Only one micro server is provided for each account.

Pricing Information for Server Service Stoppage

• When stopping a server service, only the fee on the basic disk provided for the installation of OS on some server types will be charged.
• Fees for other resources connected to the server, such as public IP, load balancer, additional disks and Security Monitoring will be charged regardless of server stoppage.
  Please be sure to return the resources that are not used to avoid unnecessary billing problems.
  (Fees on OS and MSSQL will not be charged.)
• Servers with discounted rates at the time of server stoppage may not stop the server for more than 90 days at a time or for more than a cumulative 180 days within 12 months. Servers that have exceeded the possible period for stopping the server will be withdrawn after notifying the customer. At this time, the customer data stored in the server will be deleted after being backed up and stored by the company for 30 days and the customer can request to reuse the server or recover data only within the storage period.

Price List for Server Service Stoppage

Classification	Generation	Target Server Type
Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Compact Server, Standard Server, CPU Intensive Server
	Classic 2nd (g2)	2nd generation Server(Standard-g2, High CPU-g2, High Memory-g2)
	VPC	Standard-g2 Server, High CPU-g2 Server, High Memory-g2 Server, CPU Intensive-g2 Server
Not Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Micro Server, High Memory Server, GPU Server, Virtual Dedicated Server, Baremetal Server
	Classic 2nd (g2)	-
	VPC	GPU Server, Baremetal Server

A server with the same specification as the standard server's standard/high memory is provided. The network traffic occurring at the server is added to that of the standard server to yield the total amount which is the basis for the billing. A basic disk for installing the OS is provided. You can create as many additional disks as you need. The server can be used on a monthly or hourly basis. If you use less than one month of storage, the usage fee is calculated based on days used. A server with one vCPU and 2GB memory can be used only with Linux OS.

Pricing Information for Server Service Stoppage

• When stopping a server service, only the fee on the basic disk provided for the installation of OS on some server types will be charged.
• Fees for other resources connected to the server, such as public IP, load balancer, additional disks and Security Monitoring will be charged regardless of server stoppage.
  Please be sure to return the resources that are not used to avoid unnecessary billing problems.
  (Fees on OS and MSSQL will not be charged.)
• Servers with discounted rates at the time of server stoppage may not stop the server for more than 90 days at a time or for more than a cumulative 180 days within 12 months. Servers that have exceeded the possible period for stopping the server will be withdrawn after notifying the customer. At this time, the customer data stored in the server will be deleted after being backed up and stored by the company for 30 days and the customer can request to reuse the server or recover data only within the storage period.

Price List for Server Service Stoppage

Classification	Generation	Target Server Type
Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Compact Server, Standard Server, CPU Intensive Server
	Classic 2nd (g2)	2nd generation Server(Standard-g2, High CPU-g2, High Memory-g2)
	VPC	Standard-g2 Server, High CPU-g2 Server, High Memory-g2 Server, CPU Intensive-g2 Server
Not Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Micro Server, High Memory Server, GPU Server, Virtual Dedicated Server, Baremetal Server
	Classic 2nd (g2)	-
	VPC	GPU Server, Baremetal Server

• The basic disk for installing the OS is provided. You can create as many additional disks as supported by the OS (up to 2,000GB per disk).
• Servers can be used on an hourly or monthly basis. If you use less than one month of storage, the usage fee is calculated based on days used.

Pricing Information for Server Service Stoppage

• When stopping a server service, only the fee on the basic disk provided for the installation of OS on some server types will be charged.
• Fees for other resources connected to the server, such as public IP, load balancer, additional disks and Security Monitoring will be charged regardless of server stoppage.
  Please be sure to return the resources that are not used to avoid unnecessary billing problems.
  (Fees on OS and MSSQL will not be charged.)
• Servers with discounted rates at the time of server stoppage may not stop the server for more than 90 days at a time or for more than a cumulative 180 days within 12 months. Servers that have exceeded the possible period for stopping the server will be withdrawn after notifying the customer. At this time, the customer data stored in the server will be deleted after being backed up and stored by the company for 30 days and the customer can request to reuse the server or recover data only within the storage period.

Price List for Server Service Stoppage

Classification	Generation	Target Server Type
Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Compact Server, Standard Server, CPU Intensive Server
	Classic 2nd (g2)	2nd generation Server(Standard-g2, High CPU-g2, High Memory-g2)
	VPC	Standard-g2 Server, High CPU-g2 Server, High Memory-g2 Server, CPU Intensive-g2 Server
Not Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Micro Server, High Memory Server, GPU Server, Virtual Dedicated Server, Baremetal Server
	Classic 2nd (g2)	-
	VPC	GPU Server, Baremetal Server

Network Fee

Outbound traffic usage is billed based on the following pricing table.

Supported OS and Available Server Specifications

Part of server disk will be used as a space for installing the OS and the remainder will be provided for data storage. (Linux 50GB, Windows 100GB)

• If you use less than one month of storage, the usage fee is calculated based on days used.
• Ubuntu kernel updates are not supported. If the kernel is updated, the server may not function normally and NAVER Cloud does not support servers with updated kernels.
• The OS fee is the software license fee. The server fee is charged separately based on the server specifications.
• If you use Microsoft SQL Server, please check the following information:
  • - 1 license copy supports 4 vCPUs. If you use a server with 1–4 vCPUs, you must purchase 1 copy. 2 copies are required for a server with 8 vCPUs. 3 copies are required for a server with 12 vCPUs.
  • - The MSSQL fee is the DBMS license fee. The server and OS (Windows) fees are charged separately.
  • - Example: When using MSSQL on a server with 2 vCPUs: KRW 69,000 (server) + KRW 20,000 (Windows license) + KRW 290,000 (MSSQL license) = KRW 379,000/month
  • - The fee may change according to Microsoft’s policies and will be applied to existing customers.

Pricing Information for Server Service Stoppage

• When stopping a server service, only the fee on the basic disk provided for the installation of OS on some server types will be charged.
• Fees for other resources connected to the server, such as public IP, load balancer, and additional disks will be charged regardless of server stoppage.
  Please be sure to return the resources that are not used to avoid unnecessary billing problems.
  (Fees on OS and MSSQL will not be charged.)
• Servers with discounted rates at the time of server stoppage may not stop the server for more than 90 days at a time or for more than a cumulative 180 days within 12 months. Servers that have exceeded the possible period for stopping the server will be withdrawn after notifying the customer. At this time, the customer data stored in the server will be deleted after being backed up and stored by the company for 30 days and the customer can request to reuse the server or recover data only within the storage period.

• The disk is provided with an operating system installed.
• Servers can be used on an hourly basis.

Pricing Information for Server Service Stoppage

• When stopping a server service, only the fee on the basic disk provided for the installation of OS on some server types will be charged.
• Fees for other resources connected to the server, such as public IP, load balancer, additional disks and Security Monitoring will be charged regardless of server stoppage.
  Please be sure to return the resources that are not used to avoid unnecessary billing problems.
  (Fees on OS and MSSQL will not be charged.)
• Servers with discounted rates at the time of server stoppage may not stop the server for more than 90 days at a time or for more than a cumulative 180 days within 12 months. Servers that have exceeded the possible period for stopping the server will be withdrawn after notifying the customer. At this time, the customer data stored in the server will be deleted after being backed up and stored by the company for 30 days and the customer can request to reuse the server or recover data only within the storage period.

Price List for Server Service Stoppage

Classification	Generation	Target Server Type
Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Compact Server, Standard Server, CPU Intensive Server
	Classic 2nd (g2)	2nd generation Server(Standard-g2, High CPU-g2, High Memory-g2)
	VPC	Standard-g2 Server, High CPU-g2 Server, High Memory-g2 Server, CPU Intensive-g2 Server
Not Applicable for Discounts at Server Stoppage	Classic 1st (g1)	Micro Server, High Memory Server, GPU Server, Virtual Dedicated Server, Baremetal Server
	Classic 2nd (g2)	-
	VPC	GPU Server, Baremetal Server

* You can approximately estimate monthly charges with action execution times, allocated memory, and number of monthly execution.
* Cloud Functions can additionally use the related services provided by NAVER Cloud. When using related services, additional costs are incurred for each product. Please refer to the pricing plan for each product for more information regarding usage fees. (Among the related services, Cloud Log Analytics must be used.)

Average execution time : 500 (millisecond) / Action Memory: 128 (MB) / Number of monthly requests: 5,000,000 (time)
= Monthly charges: total of KRW 800

Computing Usage

Average execution time : 500 (millisecond)
Action Memory: 128 (MB)
Number of monthly requests: 5,000,000 (time)

Total computing time (average execution time * number of monthly requests) : 2,500,000 (second)
Total computing time (total computing time * action memory / GB) : 312,500 (GB-sec)
Free tier (month): 400,000 (GB-sec)
Computing usage to be charged : 0

Execution request

Number of monthly requests: 5,000,000 times
Free tier (month): 1,000,000 (time)
Number of requests to be charged: 4,000,000 times

Calculation of Service Charges

Computing usage charges: KRW 0
Request usage charges: KRW 800

Average execution time : 500 (millisecond) / Action Memory: 256 (MB) / Number of monthly requests: 5,000,000 (time)
= Monthly Charges: Total of KRW 4,625

Computing Usage

Average execution time : 500 (millisecond)
Action Memory: 256 (MB)
Number of monthly requests: 5,000,000 (time)

Total computing time (average execution time * number of monthly requests) : 2,500,000 (second)
Total computing time (total computing time * action memory / GB): 625,000 (GB-second)
Free tier(month): 400,000 (GB-sec)
Computing usage to be charged: 225,000 (GB-sec)

Execution Request

Number of monthly requests: 5,000,000 (time)
Free tier (month): 1,000,000 (time)
Number of requests to be charged: 4,000,000 (time)

Calculation of Service Charges

Computing usage (Computing usage to be charged(GB-sec) * KRW 0.017) : KRW 3,825 (225,000 * 0.017)
Request usage charges: KRW 800

Data Storage Fee

[Example] When storing 800GB data in object storage for 20 days and storing 2 TB data for 10 days, the monthly average storage (GB per month) is as follows (based on 30 days per month and per hour of storage):

• Monthly storage = [800GB x (20 days x 24 hours) + 1024 GB x 2 x (10 days x 24 hours)]/720 hours = 1216GB/month
• Monthly data storage fee = 1216GB/month x KRW 28= KRW 34,048

Price of API Requests

Network Transfer Fee

Fees are charged only for outbound traffic through the Internet. Internal network traffic with the NAVER CLOUD PLATFORM server, CDN+, and GCDN is free of charge.

You will only be charged for outbound traffic that connects through the internet

Can be used in a VPC environment.

The transfer fees to use Object Storage within a VPC via private communication are shown below:

※ Free service provided for a limited time.

Data Storage Fee

[Example] When storing 800GB data in archive storage for 20 days and storing 2 TB data for 10 days, the monthly average storage (GB per month) is as follows (based on 30 days per month and per hour of storage):

• Monthly storage = [800GB x (20 days x 24 hours) + 1024 GB x 2 x (10 days x 24 hours)]/720 hours = 1216GB/month
• Monthly data storage fee = 1,216GB/month x KRW 5.5 = KRW 6,688

Price of API Requests

[Example] If you have made 100 requests in one month, the fee is KRW 6.

Network Transfer Fee

You will only be charged for outbound traffic that connects to the Internet.

• The DBMS fee is charged on a monthly basis only.
• The MSSQL fee is the DBMS license fee. The server and OS (Windows) fees are charged separately.
  [Example] When using MSSQL on a server with 2 vCPUs: KRW 69,000 (server) + KRW 20,000 (Windows license) + KRW 290,000 (MSSQL license) = KRW 379,000/month

The minimum capacity per NAS volume is 500GB and can be increased by 100GB increments.

• The minimum capacity for backup service is 100GB. When the actual usage is 100GB or less, the 100GB fee is charged. If usage exceeds 100GB, the additional usage is charged per GB.
• [Example] If the backup service is applied on March 20 and the total usage in March is 20GB, the fee is KRW 30,000 for the price of the basic capacity of up to 100GB.
• [Example] If the backup data usage is 300GB, the fee is KRW 90,000 [KRW 30,000 + KRW 300 * 200GB].
• If you apply for remote replication, the usage capacity will be double.

1) If the zone holding period is less than 1 month, then the daily charge will be applied.
2) The number of zones is calculated by calculating the monthly average of the period and quantity held.  For instance, if 60 zones are held for an average of 20 days, 60 (pcs) x 20/30 (days) = 40 is calculated for a month so 25x550 + 15x110 = 13,750 + 1,650 = KRW 15,400 will be charged.
The queries for all domains in hold are collected and charged monthly, based on the total.

Service fee = Monthly transmission fee + monthly request fee

(1) Monthly transmission fee = sum of each usage level fees for the total amount of CDN transmission per month

(2) Monthly request fee = total number of CDN request per month

Service fee = Monthly transmission fee + monthly request fee
1) Monthly transmission fee = sum of each usage level fees for the total amount of CDN transmission per month
2) Monthly request fee = total number of CDN request per month

Guide to data collection for monthly service charges
- The sum of monthly transmission fee and monthly request fee from [the last day of the month before previous month – 3 days] to [the last day of the previous month – 4 days]
- [Example] May service charges breakdown = the sum of transmission fee and the request fee from March 28 to April 26

• It is charged based on the number of inputted characters, and the number of characters is calculated by rounding up to 1,000,000 characters.
  (For example, KRW 20,000 is charged when you use 500,000 characters per month. KRW 40,000 is charged when you use 1,600,000 characters per month)
• The number of characters includes spaces and special characters.
• For Papago Website Translation API, all characters (including tags and code points) included in the document requested for translation are included in the number of characters.
  For example, <p>무엇을 도와드릴까요?</p>> will be counted as 18 characters.
• The usage (characters) is calculated on a monthly basis, and the previous month's usage is carried over to the following month.
• The usage of each API product is separately calculated.
  For example, 500,000 characters of Papago Text Translation API a month used + 300,000 characters of Papago Language Detection API used a month + 900,000 characters of Papago Doc Translation API a month → A total of KRW 60,000 (= KRW 20,000 + KRW 20,000 + KRW 20,000) will be charged.

• The usage volume is determined by the number of uses.
• For more than 100 million usages of a Mobile Dynamic Map, please contact us at Customer Support > Contact Us.

※ Image CAPTCHA and Audio CAPTCHA are on a same price plan.

Private Subnet Fee

• If you use one unit of Private Subnet for one month (30 days) then the fee is KRW 20,160.

Private Subnet Peering Fee

The network fee charged for connecting to a private subnet via peering is as follows:

The global promotion fees are as follows: The actual fee may be different once the promotion is complete.

[Pricing plan information]

• You can select between Lite and Basic in consideration of the company's desired features.
• A 30-day free trial of the service is available when you request the service.
• We provide the service through monthly or discounted annual plans.
• Shared storage refers to the storage used for attachments within WORKPLACE.
• It is a SMARTWORK bundle integrating WORKPLACE and NAVER WORKS, providing a 10% discount per service used. SMARTWORK information

[Specific products]

• For specific products, select the WORKPLACE Basic product first and request HR-specific or finance-specific products in the WORKPLACE console.
• Apart from the free trial of WORKPLACE Basic, a 30-day free trial of specific products is also available.

• The billing unit is based on 1 person and the amount above excludes VAT.
• Pricing will be implemented based on Korea Standard Time (UTC+9).

• The WORKBOX service provides a one-time 30-day free trial service.
• During the trial service period, you can't purchase additional storage, but additional services are available for free.
• The minimum number of users for WORKBOX service is 3, and if the number of users on average is 3 or less, 15,000 KRW is charged as the minimum pricing.
• The WORKBOX service provides 1 TB of shared storage by default and an additional 10 GB per user. More storage can be purchased at 500 KRW per 10 GB.

[Charging example]

If 2 people have been using the WORKBOX service from June 1st to 15th, and 7 more users were added from the 16th along with purchasing 300 GB of additional storage, and the online editing service was also added for use from the 22nd

Pricing for users
WORKBOX: 15,000 KRW (minimum pricing for 3 or fewer people) * 15 days/30 days = 7500 KRW
WORKBOX: 35,000 KRW (5000 KRW * 7 people) * 15 days/30 days = 17,500 KRW

Pricing for additionally purchased storage
15,000 KRW (pricing for 300 GB per month) * 15 days/30 days = 7500 KRW
Pricing for additional services: online editing
1000 KRW (pricing per month) * 7 people * 9 days/30 days = 2100 KRW

Final pricing
25,000 KRW (users) + 7500 KRW (additionally purchased storage) + 2100 KRW (additional services: online editing) = 34,600 KRW

• In addition to the basic pricing, we offer annual contracts with a discount of about 20%.
• There is a free trial period of 30 days for each product.

MAD: Monthly Active Device is the number of mobile devices that have activated App Safer during the month.

Additional fees will be charged for Cloud Log Analytics, which is mandatorily connected to App Safer. Please refer to the product rate plan for details.

Pricing Examples

Case 1: When an app to which App Safer has been applied is distributed to 10,000 mobile devices, and App Safer is executed in the app on 70 different mobile devices during the month.
→ 0 KRW (= 70 MAD x 0 KRW/MAD)

Case 2: When an app to which App Safer has been applied is distributed to 2,000,000 mobile devices, and App Safer is executed in the app on 1,500,000 different mobile devices during the month.
→ 3,549,300 KRW (= 100 MAD x 0 KRW/MAD + 299,900 MAD x 7 KRW/MAD + 700,000 MAD x 2 KRW/MAD + 500,000 MAD x 0.1 KRW/MAD)

Case 3: When there are 2 apps, to which App Safer has been applied, in 1,000 mobile devices, and each app has been run more than once on each device.
→ 12,600 KRW (= {(100 MAD x 0 KRW/MAD + 900 MAD x 7 KRW/MAD) + (100 MAD x 0 KRW/MAD + 900 MAD x 7 KRW/MAD)})

Case 4: When an app to which App Safer has been applied is executed 100 times on a single mobile device.
→ 0 KRW (= 1 MAD x 0 KRW/MAD)

• For your tests, five minutes per month will be provided free of charge for each output media type.
• The VOD Transcoder fee will be calculated based on the monthly total transcoded time by each output media type.
• Additional fees will be charged for linking Storage (Object Storage) and the CDN. Please refer to the product rate plan for details.
• The transcoded time will be calculated by rounding up to the nearest minute.

Pricing Examples

Case 1) In case of using the free monthly usage for the first time.
Transcoding an aaa.mp4 file of 10 min 30 secs to SD, HD, and audio. (10 min 30 secs is calculated as 11 mins by rounding up to the nearest minute.)
→ [SD] 17 KRW x (11 mins - 5 mins) + [HD] KRW 34 x (11 mins - 5 mins) + [Audio] KRW 5 x (11 mins - 5 mins) => KRW 336

Case 2) In case you have used up the free monthly usage.
Transcoding an aaa.mp4 file of 10 min 30 secs to SD, HD, and audio. (10 min 30 secs is calculated as 11 mins by rounding up to the nearest minute.)
→ [SD] KRW 17 x 11mins + [HD] KRW 34 x 11mins + [Audio] KRW 5 x 11mins => KRW 616

• 1,000 free downloads per month is provided for development and testing for service deployment.
• This kind of request will not be counted as a conversion, so your usage fee may be lower than the actual number of conversion requests. (※ Please note that due to the nature of temporary storage, the storage period for thumbnails will not be guaranteed.)
• The conversion counts will be rounded to the nearest 1000.
• Usage is updated monthly, and any unused allowance will not be carried forward.
• Linked products like Object storage, CDN, and CLA, will be charged separately. Please refer to product rate plan for details.

Pricing Examples

Case 1) When 1,600 images are converted in a given month,
KRW 2,000 = 1,000 conversions are provided free of charge and the remaining 600 conversions are rounded to 1,000 conversions.

Case 2) When 30,000 images are converted in a given month,
KRW 48,000 = 1,000 conversions/1,000 conversions x KRW 0 + (10,000 conversions - 1,000 conversions)/1,000 conversions x KRW 2,000 + (30,000 conversions - 10,000 conversions)/1,000 conversions x KRW 1,500

This service is billed on an hourly basis.

Pricing Information

• CDN, Object Storage and VOD Transcoder services are billed separately.
• For more details on the price of linked services, please refer to [Pricing Introduction]
• In order to service live video, the Naver Cloud platform's CDN service must be used.

• Pricing Examples
  • Case 1) Diagnosis of a website which has 100 URLs to diagnose, every Sunday (4 times in a month): 100 (URLs) X 4 (diagnosis) = 400 (URLs) → 300 (URLs) X KRW 50 = KRW 15,000
  • Case 2) Daily diagnosis of a website which has 100 URLS to diagnose (based on 30 days): 100 (URLs) X 30 (diagnosis) = 3,000 (URLs) → 2,900 (URLs) X KRW 50 = KRW 145,000
• The SMS service for notifying the administrator in the occurrence of an event is currently free of charge. It will switch to a paid service in the future and advance notification will be provided before the switch.

• You can select a product with guaranteed bandwidth of 10 Mbps, 20 Mbps, or 30 Mbps, and will be charged based on the selected product.
• The guaranteed bandwidth is for both-ways. (For instance, if you select 10 Mbps, inbound traffic of 10 Mbps and outbound traffic of 10 Mbps are guaranteed.)
• Make sure that you use the allocated guaranteed bandwidth. If exceeded, packet loss will occur.
• We recommend the use of Cisco products for your external IPsec VPN Gateway.
• For the pricing information about rental Managed IPsec VPN service, please contact and inquire separately.

※ 080 call block service is charged based on the total number of requested lines.

• An SMS is a short message of up to 90 bytes and an LMS is a longer message of up to 2,000 bytes. MMS can transfer multimedia files (images / photos / pictures).
• Charges for 080 Call Block service include service charges, basic line charges, and call charges (1,000 calls). (If you use this service for less than one month, the charges will be calculated on a daily basis.)
  (However, if you use the service exceeding the monthly limit of 080 Call Block service, additional charges will be billed. (For calls exceeding 1,000 call limit, KRW 25 per call)
• You can send up to 1,000 letters of informative text message at a time to customers through Kakao Talk under Alim Talk (Kakao Alim Talk) service.
• You can send advertising messages to users that added the Kakao Talk channel, but you can't send these messages during the night (8:00 PM to 8:00 AM the next day) with Friend Talk.
• Friend Talk has specified sending formats for each message type. Please refer to the User Guide for more info on format-specific sending formats.

International SMS - Rates by Each Country

• Only an international SMS of less than 90 bytes per message can be sent. LMS cannot be sent.
• Messages sent as an international SMS will be charged based on the prices for each country. The prices are subject to regular change.
• International SMS Countries are constantly expanding. If you would like to send a SMS outside the service area, please contact [Customer Support Center].

※ Effective Log Search & Analytics fees are charged by combining the log usage and API call fee.

• Pricing Example
  If you store 10GB worth of application logs for 20 days and then store 20GB for the remaining 10 days of the month, the monthly average of data stored (GB-month) is as follows:
  - Monthly average of data stored = [(10GB x 20 days) + (20GB x 10 days)]/30 days = 13.3 GB
  - Total storage fee of the month = 13.3GB/month x KRW 800 = KRW 10,640
  - We're planning to provide APIs to utilize Effective Log Search & Analytics logs in the future and the usage fee will be calculated based on the monthly accumulated number of API calls.

※ The data storage period is 30 days. After 30 days, the data is automatically deleted without prior notice.

Web Security Checker fees are charged based on the number of diagnoses.

* In case of diagnosing the same target within sixty days after the first diagnosis, you can diagnose the vulnerability up to two additional times without additional cost.

• Same target means the website with the same URL as the public IP of the initially scanned website.
• Once the valid period or number of available rediagnosis is exceeded, the fee will be calculated as a new diagnosis.

*In the following cases, you will not be charged and not be given security diagnostics.

• You will not be charged if:
• Web Security Checker fails to detect and diagnose vulnerabilities for its system fault.
• you ask to stop the diagnostic process during the scan.
• Customer Support Center quits the diagnostic process at your request during the scan.
• a normal access is not available to the website to be diagnosed.

Please note that all cases other than circumstances described above will be normally charged and you should check necessary issues, if any, prior to the process start.

DB Servers

• The slave DB is a replica that is created to distribute the read load of the database and is created one unit at a time.
• The default 50GB disk is for the OS and cannot be additionally extended or added. It is included in the usage fee.
• The data storage for storing the DB data is charged separately on an hourly rate depending on the usage amount.
• Cloud DB for the MySQL is a fully managed product and does not permit the access of user's OS. It only supports Linux OS.

Data Storage

• Data Storage is the storage for saving database data. It stores the entire data, such as tables, indexes, and log data.
• A standard 10GB storage is provided and automatically increases in 10GB increments, up to the maximum of 6000GB depending on the data storage amount.
• A notification is sent to the user at every 10 GB increment of usage.

Backup Storage

• Backup storage is for backing up database data. It saves all table and index data automatically once a day.
• The backup data can be stored for a minimum of 1 day to a maximum of 30 days, and is charged on an hourly rate according to the usage amount.

License Fee by Product Type

• BYOL is not allowed as a general rule. Existing customers may contact the Tmax Soft/Data sales representatives for detailed information.
• A separate server fee will be incurred if a NAVER CLOUD PLATFORM server product is in use.
• Pricing plan of Tibero Standard Edition will be based on 8vCPU units starting May 1, 2020.
  Therefore, the same price will be incurred for all S/W usages within the range of 1vCPU – 8vCPU server specifications.

How to use the technical support service

※ The CLA fee is charged by combining the log storage fee and API call fee.

Pricing Example

Case 1) If you store 10GB worth of application logs for 20 days, then store 20GB for the remaining 10 days of the month, the monthly average amount of data stored (GB/month) is as follows:
(Usage is calculated on an hourly basis, for 30 days in a month)
- Monthly average log usage = [10GB x (20 days x 24 hours) + 20GB x (10 days x 24 hours)]/720 hours = 13.3 GB/month
- Monthly log storage fee = [13.3GB (monthly average log usage) – 1GB (provided for free)] * KRW 800 = KRW 9,840

• The data storage period is 30 days. After 30 days, the data is automatically deleted without prior notice.
• API calls are used when you use the public API of CLA from external services. Currently, it is free of charge.

Cloud Hadoop and Server Instance Price

It is a cost-effective service that allows users to pay as they go during the cluster cycle. Rates are available at a per-minute basis, with a minimum charge of 1 minute.

• The master node is created by default for high availability.
• The default 50GB disk is for the OS and cannot be additionally extended or added. It is included in the usage fee.
• Cloud Hadoop data storage fees will be separately charged for different storage types (e.g., Block Storage, Object Storage) based on time and storage size.

Data Storage Fee (Block Storage)

• Storage is used for storing Cloud Hadoop HDFS data.
• Storage space is available in 10 GB units (from 100 GB to 6000 GB).

Data Storage Fee (Object Storage)

• Use Object Storage to store large amounts of data.
• The Object Storage fee is calculated by combining the data storage fee, number of API requests, and network transfer fee.

Network transfer fee

• Network usage fee for outbound traffic is charged according to the pricing table.
• Go to Pricing > Pricing By Region > Network to find the pricing table based on network usage.

• Usage of File Filter will be rounded up to the nearest 10,000 scans and the usage will not be carried forward to the following month.

Pricing Examples

Case 1) If 500,000 Hash Filter scans were used in a month: KRW 3,200,000 (= 300,000 scans x KRW 8/scan + 200,000 Scans x KRW 4/Scan)
Case 2) If 9,000 File Filter scans were used in a month: KRW 100,000 (= KRW 100,000/10,000 scans x 10,000 scans)
Case 3) If 10,000 File Filter scans were used in a month: KRW 100,000 (= KRW 100,000/10,000 scans x 10,000 scans)
Case 4) If 1,005,000 File Filter scans were used in a month: KRW 8,280,000 (= KRW 100,000/10,000 scans x 100,000 scans + KRW 80,000/10,000 scans x 910,000 scans)
Case 5) If 3,000 File Filter scans were used in October and 6,000 scans in November: October fee is KRW 100,000 and November fee is KRW 100,000.

App Security Checker is charged based on the number of diagnoses.

* In case of re-diagnosis of the same subject within 60 days of the first diagnosis, no additional charges will be billed up to two additional times.

• The same target means an app of which the name of first-diagnosed mobile app and the package name are the same.
• If you exceed the period or number of times you can re-diagnose, you will be charged for new diagnoses.

* In the cases below, you will not be charged and no vulnerability diagnosis report is provided.

• If diagnosis fails due to problems with the App Security Checker system, you will not be charged.
• If you cancel the diagnosis during the diagnosis wait, you will not be charged.
• If diagnosis stopped at Customer Support Center due to customer's request during the diagnosis, you will not be charged.

Except the cases mentioned above, your will be charged as usual. Please check the items you need to check before diagnosis.

* Unit rates are rounded up for billing. [Example] Price is KRW 10 for 20 PVs and also KRW 10 for 900 PVs. Price is KRW 20 for 1,001 PVs and KRW 20 for 1990 PVs.

* If you expect to have more than 10 million PVs, please contact customer support Customer Support > Contact Us.

System Security Checker fees are charged depending on the number of diagnoses.

* In the case of WAS vulnerability diagnosis, if the same target is re-diagnosed within 30 days after the initial diagnosis, there is no additional charge up to one additional case.

• The same target means that the first diagnosed server (instance ID-based) and the WAS type are the same.
• If you exceed the period or number of times of re-diagnosis, you will be charged for new diagnosis.
• In the case of OS vulnerability diagnosis, a separate free re-diagnosis policy does not apply.

* The following cases are not charged and no vulnerability diagnosis report is provided.

• If diagnosis fails due to problems with the System Security Checker system, you will not be charged.
• If diagnosis stopped at Customer Support Center due to customer's request during the diagnosis, you will not be charged.

Except the cases mentioned above, your will be charged as usual. Please check the items you need to check before diagnosis.

* API Gateway fees are charged by combining the API call fee, network transmission, and cache usage amount.
* If you designate the endpoint as NAVER CLOUD PLATFORM product, you may be charged for extra network service fee.

Pricing Example

If you make 5 million API calls, transmit 100GB of data, and use 10MB of cache every hour, the usage fee is as follows: (Usage is calculated on an hourly basis, for 30 days in a month)

• Total usage
  - API calls = 5 million - 1 million (basic) calls = 4 million calls
  - Data transmission = 100GB – 1GB (basic) = 99GB
  - Cache usage= 10MB * 24 hours* 30 days = 7200MB
  
  
• Pricing example
  - API call fee = 400 million calls * KRW 0.004
  - Data transmission fee = 99GB * KRW 100
  - Cache usage fee = 7200MB / 10 MB * KRW 0.5
  
  * Data transmission is calculated as follows: Data transmission = 3KB * No. of API calls
  * 10MB cache usage is allocated to each stage and 10MB per hour is metered for calculation.

• [Service Fee = Monthly Usage Fee + Monthly Data Throughput Fee]
  - Usage Fee = Charged on an hourly rate per 1 NAT Gateway
  - Data Throughput Fee = Amount of data throughput transmitted via NAT Gateway
• [Pricing Example]
  After creating 2 NAT Gateways at 10 PM on 28, November,
  20GB was transmitted from Server A to external IP x via NAT Gateway,
  and 10GB was transmitted from Server B to external IP y via NAT Gateway.
  For this case, the NAT Gateway fee for November is KRW 7,400.
  (However, the outbound traffic to Internet transmitted from server to external IPs x and y will be charged as the server network fee.)
  - Usage Fee: 50hrs x KRW 56 x 2 Gateways = KRW 5,600
  - Data Throughput Fee: Since 30 GB of data was processed by NAT Gateway, 30 GB x KRW 60 = KRW 1,800

Redis Server

• Disabling Cluster mode) If you disable HA, it consists of one Redis server, and if you use HA, it consists of two Master-Standby Redis servers.
• Enabling Cluster mode) It consists of at least 3 shards. The number of shards can be set from minimum 3 to maximum 10, and the number of replicas per shard can be set from minimum 0 to maximum 4.

* E.g., (VPC) If you use a Redis server with 3 Shards using one Replica each, the fee will be as follows: (Usage is calculated based on a 30-day month.)

• Redis server specifications: Standard (6.4 GB memory)
• Total usable memory: 19.2 GB
• DB server fees: 204 KRW (per hour) * 34 (1 day) * 30 days (one month) * 3 (number of Shards) * 2 (Master + number of Replicas) = 881,280 KRW

* E.g., (Classic) If you use a Redis server at high availability, then the Redis server fee will be as follows: (Usage is calculated based on a 30-day month.)

• Redis server specifications: Standard (6 GB memory)
• Total usable memory: 6 GB
• DB server fee: 206 KRW (per hour) * 24 (1 day) * 30 days (1 month) * 2 (high availability on 2 units) = 296,640 KRW

Backup Storage

• The entire data of the Redis server is backed up automatically once a day.
• The backup period is at latest one day and up to seven days, and the backup is charged at an hourly rate for the storage usage of the backup storage period.

Fees will be charged according to the number of configured Global Route Manager domains, the number of Health Check resources added to the domain, and the number of queries.

• The number of key calls is not carried forward to the following month.

Pricing Examples

Case 1) If Key 1 is owned from Sept 1-5 and Key 2 is owned from Sept 1-20,
→ KRW 833 = 5 days / 30 days x KRW 1000 + 20 days /30 days x KRW 1000

Case 2) If Key 1 is called 15,000 times and Key 2 is called 10,000 times in the same month,
→ KRW 30 = Rounded up to the nearest 10,000 on the calculation (15,000 calls on Key 1 + 10,000 calls on Key 2 - 20,000 Free Calls) to result in 5,000 Calls / 10,000 X KRW 30

• Number of active users: The number of different accounts (customer accounts or subaccounts) which accessed through the console or Git client for the repository created in SourceCommit.
• Storage capacity usage fee (monthly fee per GB) will be calculated as a daily unit once the free capacity is exceeded.

Pricing Examples

Case 1) If accounts (customer accounts or subaccounts) A, B, and C have accessed repository 1 for a month, and have accounts (customer accounts or subaccounts) D, E, F, and G have accessed repository 2 in same month,
→ As a total of 7 different accounts (customer accounts or Subaccounts) are counted as having accessed for one month, it will be calculated as in (Active User 7 people – 5 free offers) x KRW 1,000, and KRW 2,000 will be are charged.

Case 2) In the case that the total storage usage is 45GB by deleting one repository on 7/20 after using 50GB until 7/10 and using an additional 1GB from 7/11 to 7/20,
→ KRW 19 will be charged by calculating it as 10 days (7/11~7/20)/31 Days x KRW 60 x 1GB.

A cost-effective service that is paid as much as you use from the start to the end of SourceBuild code.

In SourcePipeline, fees are charged on the activated pipeline projects.

• Usage time will be rounded up to the nearest 15 second unit.
• Maximum speech recognition per 1 API call is 60 seconds.
• The time from the speech recognition request until termination is measured and calculated into the usage time. In other words, even if there is a period of non-usage in the middle, such as silent intervals in the middle of a file or in the middle of a streaming request for recognition, that time is included in the usage time.
• The same rate will apply on the mobile SDK and REST API.

Pricing Examples

Case 1) Using 10 seconds from API call 1: KRW 4
Case 2) Using 32 seconds from API call 1: KRW 12
Case 3) In case of using CSR for 65 seconds: Up to the time limit of 60 seconds is recognized and KRW 16 will be charged.

• Number of characters will be rounded up to the nearest 1,000.
• Characters used will be accumulated and calculated by on a monthly basis.

Pricing Examples

Case 1) Using 100 characters from API call 1: KRW 4.
Case 2) Using 4,500 characters from API call 1: KRW 20.
Case 3) Using 700 characters from API call 1 and using 200 characters from API call 2 within the same month: Since monthly usage of characters is added up to a total of 900 characters and KRW 4 will be charged.

• Number of uses will be rounded up to the nearest 1,000.

Pricing Examples

Case 1) Using 10 times: KRW 1,000
Case 2) Using 4,500 times: KRW 5,000
Case 3) Using 4,500,000 times: KRW 2,750,000

MSSQL Server

• If high availability support is selected, the Mirror DB usage fee will be added to the DB usage fee.
• The default 100 GB disk is for the OS and cannot be extended or added to. It is included in the usage fee.
• The data storage for storing the DB data is charged separately at an hourly rate, depending on the usage amount.
• Cloud DB for MSSQL is a fully managed product and does not permit access to the user's OS.

Data Storage

• Data Storage is the storage for saving database data. It stores the entire data, such as tables, indexes, and log data.
• A standard 10GB storage is provided and automatically increases in 10GB increments, up to the maximum of 2TB depending on the data storage amount.
• A notification is sent to the user at every 10 GB increment of usage.

Backup Storage

• Backup storage is for backing up database data. It saves all table and index data automatically once a day.
• The backup data can be stored for a minimum of 1 day to a maximum of 30 days, and is charged on an hourly rate according to the usage amount.

Secure zone product comprises SSL VPN, Secure Zone Firewall, and DB Security Solution. See the price introduction tab for details on each product.

• Secure Zone supports multi-zones. To use this feature, a Secure Zone must be created for each zone.
  ※ Please note that the Secure Zone usage fee is calculated per zone.
• When you apply for the Firewall, which is an essential product for using the Secure Zone, you will be charged the basic usage fee and it is calculated from the time of applying for the Secure Zone Firewall product to the termination.
• When you select the Advanced option of Firewall, a separate basic usage fee applies.
  ※ However, since the basic usage fee is calculated daily, the date when the option is changed is calculated in duplicate.
  ※ For example, if you use the Standard option from April 1st to April 10th, and then change on April 10th and use the Advanced option from April 10th to April 30th, the usage amount is about KRW 553,330. (Basic usage fee KRW 400,000 x 10 days/30 days) + (Basic usage fee KRW 600,000 x 21 days/30 days)
• If you cancel the Advanced option of the Firewall, you will be returned to the Standard status, so the basic fee of the Standard option will still be charged.
  If you do not want to incur any charges for Secure Zone Firewall products, please cancel the Standard option as well.
• Additional fees are calculated by rounding up the peak traffic by hour processed by the Secure Zone Firewall in 10 Mbps.
  ※ When Advanced option is selected, peak traffic is calculated by adding up internal communication and IPsec VPN communication.
• Hourly peak traffic is provided at no additional charge up to 30Mbps, and then will be charged in increments of 10 Mbps only when exceeding 30 Mbps.
  ※ For example, if the hourly peak traffic does not exceed 30Mbps within the month, only the basic usage fee will be charged.
  ※ For example, if peak traffic occurs 45 Mbps only for one hour within the month and less than 30 Mbps during the other hours, KRW100 of additional charges other than the basic usage fee will apply. If the additional charges for 15 Mbps (= 45 Mbps-30 Mbps) is rounded up by 10 Mbps, it is calculated as 20 Mbps. (KRW 50 x 20Mbps /10Mbps x 1 hour =>KRW 100)
• The usage fee is based on Korean Standard Time (UTC + 9).

DB Security Solution

• DB control access solution: Select a solution on the product or apply for usage to get information on other external solution services.
• DB encryption solution: Select a solution on the product or apply for usage to get information on other external solution services.

• The outbound traffic fee from the NAVER CLOUD PLATFORM will be charged separately.
• Appliances not returned to NAVER CLOUD PLATFORM within 90 days after renting will be considered as lost and the fee for loss may apply.
• Appliance usage fee will be calculated from the day after receiving the appliance until the date of requesting return to NAVER CLOUD PLATFORM (including weekends).
• For example, if you used the appliance for 13 days from the day after receiving the appliance and sent 50 TB of data, the total fee is KRW 308,000 (KRW 260,000 + KRW 16,000 * 3 days).
• Please read the following if you plan to use the technical support service.
  - There is a technical support service cost for cases where the Data Teleporter is rented 1 time and the data is moved 1 time in 10 days. The final cost depends on a number of environment factors (IDC location, customer wait time) and will need to be negotiated.

Kubernetes Service Price

Provides a time-based plan to keep the container flexible depending on the situation from when the cluster starts to when it ends.

• The Worker Node in the cluster can use the server on an hourly basis.

CLOVA Chatbot service provides free trial service for 3 months.
The trial plan comes with 10 conversation model builds and 1,000 API calls per month.

• You can choose the domain type (Domain / Domain Group).
• Domain Group enables a wider range of answers by including sub-domains below.
  API calls of Domain Group are counted as 2 calls based on transaction.
  Example) API calls to the endpoint of domain group (3 calls)
  Subdomain A: Connected by Transaction and called once
  Subdomain B: Connected by Transaction and called twice
  Total number of calls 6 times Count
  
• You can select a service type (Trial/Standard) for each domain.
  You cannot change the service type once the domain is created. However, you can use the Excel Import or Export feature to move the dialogue scenarios between domains.
• Additional charges are applied for API Gateway usage because the chatbot is called via API Gateway when linking to messengers or custom channels after service deployment.
• Additional charges are applied if you connect to the CLOVA API (CSR/CSS) to implement voice chatbot.

• Technical features
  - The transfer learning technique has been applied to improve the performance of downstream tasks (supervised learning tasks using pre-trained models or components for specific assignments of natural language processing to be solved) by pre-training a vast capacity of corpus data.
  - Korean language support is prioritized.
  
• Recommended for:
  - Those who want to build a chatbot that understands the implications behind various inquiries
  - Those who want a higher model inference performance compared to existing chatbots

* Attachments cannot exceed 20MB per mail.

The Cloud Connect usage fee is comprised of the port usage fee and data transfer fee.

Port Usage Fee

Data Transfer Fee

• Receiving data is free of charge.
• Sending data between regions or within a region is subject to separate charges.?For more information, see [Network Fee Guide].
• Separate costs apply to Cross Connect to connect with Cloud Connect, dedicated line costs of carriers, and installation costs. For more information about the fees, contact us through the [Make an Inquiry] menu of the NAVER CLOUD PLATFORM.

Hourly rates are charged depending on the product rate.

Usage Fee

• All products are provided with a free trial environment of maximum 50 DAU for the first usage.
• For normal service usage, please access the dashboard after creating a project and convert it to paid service.
• For more details on how to convert to paid service, please refer to the. [User Guide].
• If you use related linked services of NAVER CLOUD PLATFORM, you may incur additional costs for using such products.
• 50,000 DAU is included by default.
• For bundle discounts based on the creation of multiple projects, consult Sales by [Contact Us].

Virtual Data Center

VMware on Ncloud fees will be charged by combining the items below and the network transfer fee.

If you use Microsoft SQL Server, please check the following information:
- 1 license copy supports 4 vCPUs. If you use a server with 1 - 4 vCPUs, you must purchase 1 copy. 2 copies are required for a server with 8 vCPUs. 3 copies are required for a server with 12 vCPUs.
- The MSSQL fee is the DBMS license fee. The server and OS (Windows) fees are charged separately.
Example: When using MSSQL on a server with 2 vCPUs: KRW 69,000 (server) + KRW 20,000 (Windows license) + KRW 290,000 (MSSQL license) = KRW 379,000/month
- The fee may change according to Microsoft’s policies and will be applied to existing customers.

Network Transfer Fee

You will only be charged for outbound traffic that connects through the Internet

Cloud Search container price

• Two containers are created by default: one container for the index and one container for the search.
• NAS provided by container type is not expanded or added separately and it is included in the price.

Index and search price

• Indexer request is charged per request and the maximum request size of 5MB.
• Adding/changing sections and adding/changing indexes will cause index updates and will be charged based on the newly created index size.
• Autocomplete update is charged based on the total number of documents.
• You will be charged for the total response size for your search request. (No other network charges will apply).

Search Engine Service and server instance pricing

• It can consist of two managers, three or five masters, and three or more data nodes for cluster configuration, and a total of four servers can be composed of one manager node and three data nodes for minimal configuration purposes.
• For cluster configuration, a total of 4 servers are created by default, 1 manager node and 3 data nodes.
• The built-in 50GB disk is for the installation of the operating system and software and cannot be expanded or added separately. It is included in the price.
• Data storage for storing data is billed separately on a hourly basis.
• Network fees are billed in the same way as Server billing.

Data storage

• It is a storage for storing Search Engine Service data. It stores original documents, indexes, log data, etc.
• Can be used in 10GB unit from minimum 100GB to maximum 2000GB.

Network fee

Network usage fees for outbound traffic is billed according to the following pricing table.

• Number of uses will be rounded up to the nearest 1,000

• Number of uses will be rounded up to the nearest 1,000

• CLOVA Premium Voice is charged by the number of service usage (call counts) and the maximum number of characters that can be requested per call is 200 characters.

Pricing examples

• Hello. This is Clover Premium Voice Service. (27 characters): KRW 5
• Numbers such as 0, spaces, and punctuation marks are considered treated as a single character. (36 characters): KRW 5
• Please note that characters from other languages ​​that cannot be read or symbols such as буква are also calculated and charged as one character. (56 characters): KRW 5
• The best way is to have only one sentence for one call. And it is not very easy to make a sentence with more than 200 characters. It is also not easy to have more than 80 characters in a sentence. We do not provide speech synthesis services for a very long and long sentence that you do not normally use. This text consists of 204 characters. Please call in one sentence separately. (204 characters): Call failed. Not charged.

- Fees are charged based on the usage of each item, and there is no minimum fee.
- The number of messages is calculated by the number of messages sent and received between the device and Cloud IoT Core.
- The status information saved by Device Mirror is calculated in units of KB. If a status information has a size of 1.5 KB, then the execution count for Device Mirror is calculated as 2.
- Messaging fee is incurred when calling MQTT messages and APIs to run Device Mirror.

Hourly rates are charged depending on the product rate.

Product Fee

• If you stop using your channel, you will not be charged.
• To build a VOD service, CDN integration is essential for network quality and bandwidth processing.
• For more details on pricing of CDN discounts and commitment, please inquire us at [Contact us].
• Pricing of Live Station, Object Storage and VOD Transcoder charges are charged separately.
• For more details on linkage products, please refer to [Pricing Information].

Document OCR

Personal and sensitive information may be included, so Document OCR is provided after an advance application and approval process. How to apply
The price of each specialized model varies depending on the characteristics of the model. For accurate price guidance and usage, please contact us through [Inquiry/Clova AI] Resale Inquiry.

General OCR

• When using table extraction, text extraction is called at the same time, and 25 KRW per case will be charged.
• If you want to request the CLOVA OCR service in large quantities (more than 1 million general OCR requests per month and more than 50,000 template OCR requests per month), please inquire us at Customer Support.

Template OCR

• Template OCR's one-time API call criterion is the number of recognition areas of the template (Max 50) set by the builder. If this is exceeded, additional charges will apply.
  (For example, if the number of box areas in the template is 130, it is charged by 3 API calls)
• CLOVA OCR service is called through API Gateway after service deployment and is charged separately based on the API Gateway usage.

Guide to Enterprise Plan

• If you want to request the CLOVA OCR service in large quantities (more than 1 million general CLOVA OCR requests per month and more than 50,000 template CLOVA OCR requests per month), please contact our Customer Support Center.
• Example)
• If you want to use a large capacity (more than 1 million per month) for the digitization of collected documents
• If you want to improve the use of CLOVA OCR recognition template (dedicated template support for customer, etc.)
• If you want consulting to apply CLOVA OCR service to your service optimally

• You can purchase multiple packages depending on the service usage.
• You can view up to 10 sites per package by default. If you need to increase the number of viewable sites in a package, you can increase it by 10 units. (The increase applies only to relevant package.)
• If you exceed the capacity of the built-in analytics environment, you will be charged for each product plan as posted on the website.
• If you use additional linked products other than the built-in analytics environment, you will be charged separately for each product plan as posted on the website.
• If you would like to use premium package, please contact our Customer Support Center.

The service fee for Pinpoint Cloud is calculated based on the number of spans that are collected to trace the transactions in the distributed system, as well as any event notifications sent via SMS or email if this is enabled in the monitoring setting.

* A span is the basic unit for tracing an RPC (Remote Procedure Call). It contains data from the processing task performed upon receipt of the RPC.
The user can set the RPC call sampling rate to only collect part of RPC calls.
For example, setting the sampling rate at 10 will only collect information from 1 out of every 10 RPC calls. This will increase the span count by 1.
* Any collected data will be retained for 30 days. After data is retained for 30 days, it will be deleted without notification.

[Example] The web service was visited by 100,000 users in 1 month. Each user made 100 requests.

• Span Count = 100,000 users * 100 calls/user = 10,000,000 (The Span Count may vary, depending on service content.)
• Span Count fee = (Collected Span Count – Free Count) * 0.0055 = (10,000,000 – 100,000) * 0.0055 = KRW 54,450

VPC Peering

This is a service used when communicating between VPCs using a private IP.

Cloud Data Streaming Service and server instance pricing

• 4 servers are created in total by default (1 manager, 3 nodes) for configuring the cluster.
• The default 50 GB disk space is provided for installing OS and software and can't be additionally extended or added. The cost for this is included in the usage fee.
• The data storage for storing the data is charged separately at an hourly rate, depending on the usage amount.
• Network cost is charged the same as for servers.

Data storage

• This storage is for saving streaming data in Apache Kafka.
• You can use a capacity ranging from 100 GB to 2,000 GB, in 10 GB units.

Network pricing

• Outbound traffic usage is billed based on the following pricing table.

• You can select a service type (Standard/Premium) for each domain.
• You can use CLOVA Dubbing by connecting to Object Storage. Object Storage is separately charged based on the usage.

To help you use the service flexibly in different situations, we offer an hourly usage-based price plan.

※1. When you can't use the service due to server shutdown or service deactivation, it is automatically excluded from the total usage time.
※2. When the server is terminated, the service usage is automatically terminated.

(Fee example) If Agent runs for 10 hours on one server and 5 hours on another, the fee is as follows.
-> 1500 KRW = (10 hours x 100 KRW/hour + 5 hours x 100 KRW/hour)

There are free and paid pricing plans. The service will start to be charged, and be counted as time used for maintaining the package, upon creation of the player.

• Object Storage is essential to use the video player.
• The service fee for Object Storage and network cost to load the video player are separately charged.
• There are a variety of linked media products utilized for building media services. If you choose to use them, then additional charges may be incurred.
• For more pricing information on the linked products, see [Pricing introduction].
• There are no limitations on the number of viewers who use the video player.

Hourly rates are charged, depending on the product.

Product pricing

• In cases where other related services from the Naver Cloud Platform are used such as Papago API, additional costs may be incurred for these services
• The basic pricing plan includes 2,000 CCU.

The final charge will be the sum of the basic rate and added MAU.

Product pricing

• In cases where other related Naver Cloud Platform services are used, additional costs may be incurred on these services.
• The basic rate includes 100,000 MAU.
• Additional costs may be incurred if a separate, dedicated offline technical support, consulting, on-demand support, or rate discount is required. Please consult the sales department through [Contact Us].

- Pricing is calculated based on vCPU values assigned to individual nodes such as Orderer, Peer, and CA.
- Fees for Kubernetes Service and networking products such as NAT Gateway and Load Balancer while using Blockchain Service are billed separately.
- When configuring a consortium, traffic generated from different accounts will result in additional networking fees.

CLOVA AiCall service is provided through the official partner company.
Please contact Support for more information on the official partner company, pricing, and detailed features.

CLOVA AiCall Standard

An inbound-only product where AiCall receives customers' calls.

• CLOVA AiCall Standard provides independent channels as well as a smart AI contact center through collaboration with an exclusive solution. It is operated more effectively through close linkage with the client system.
• The service fee is charged every 10 seconds, with the usage time rounded up to the next 10 seconds.
  For instance, if a call session lasted 1 minute and 15 seconds, then the service usage time is rounded up to 1 minute and 20 seconds. In this case, the service fee is 160 KRW for a customer on the Save plan.
• The minimum number of inbound channels (available for simultaneous calls) is 1 channel, and this number can't be reduced to less than 1 channel.
• Channels can be added one at a time, and each additional channel will incur an extra charge according to the cost of additional channels for the service plan.

CLOVA AiCall Collabo

An outbound-only product where AiCall automatically places calls to customers.

• It is provided in linkage with WizCampaign, a solution exclusive to outbound services. The cost for using this solution is included in the product service fee.
• The service fee is charged every 10 seconds, with the usage time rounded up to the next 10 seconds.
  For instance, if a call session lasted 1 minute and 15 seconds, then the service usage time is rounded up to 1 minute and 20 seconds. In this case, the service fee is 160 KRW for a customer on the Save plan.
• The minimum number of outbound channels (available for simultaneous calls) is 3 channels, and this number can't be reduced to less than 3 channels.
• Channels can be added one at a time, and each additional channel will incur an extra charge according to the cost of additional channels for the service plan.

Usage fees and call charges of the communication infrastructure

• The usage fees and call charges of the communication infrastructure are charged, based on the call duration of CDR data aggregated by the product. Any inconsistency with the call record from the call carrier may be corrected through consultation with the customer.

Pricing sample

AiCall Standard - When a customer on the Save plan uses the inbound call service with 1 channel and 5,000 calls (2 minutes per call) a month, the pricing would be as shown below.
- Basic channel rate = 400,000 KRW
- Service fee = 5,000 calls * 2 minutes * 120 KRW = 1,200,000 KRW
- Communication infrastructure usage fee = 5,000 KRW * 1 channel = 5,000 KRW
- Monthly usage fee = Basic channel rate + Service fee + Communication infrastructure usage fee = 400,000 KRW + 1,200,000 KRW + 5,000 KRW = 1,605,000 KRW

AiCall Standard - When a customer on the Collabo Save plan uses the outbound call service with 3 channels and 5,000 calls (2 minutes per call) a month, the pricing would be as shown below.
- Basic channel rate = 2,100,000 KRW
- Service fee = 5,000 calls * 2 minutes * 120 KRW = 1,200,000 KRW
- Communication infrastructure usage fee = 5,000 KRW * 3 channels = 15,000 KRW
- Call charge (when calling mobile)
  - Total call duration = 120 seconds * 5,000 calls = 600,000 seconds
  - Call charge = 600,000 seconds * 13 KRW/10 seconds = 780,000 KRW
- Monthly usage fee = Basic channel rate + Service fee + Communication infrastructure usage fee + Call charge = 2,100,000 KRW + 1,200,000 KRW + 15,000 KRW + 780,000 KRW = 4,095,000 KRW