NAVER CLOUD PLATFORM

Report copyright infringement
and harmful posting

Report copyright infringement and harmful posting

How to Report

ClassificationPersonal Request ApplicationGroup (business or corporate) Request Application
Requester (self)1. Request for Takedown
2. ID (masked ID)
3. Proof of Copyright
1. Request for Takedown
2. Business registration certificate (or corporate registration certificate)
3. Proof of Copyright
Agent1. Request for Takedown
2. The agent's identification card (masked identification card)
3. The requestor's identification card (masked identification card of the requester)
4. Power of Attorney stamped with the requestor
5. Proof of Copyright
1. Request for Takedown
2. The agent's identification card (masked identification card)
3. Copy Business registration certificate (or corporate registration certificate)
4. Power of Attorney stamped with the representative of the group
5. Proof of Copyright
Common Documents1. Identification document
- One of resident registration card, driver's license, or passport
- In case of a minor, one copy among your resident registration, youth card , or passport

2. Explanatory materials of copyright
- Copy of the registration certificate or the like corresponding to the copyright indicated as the owner of the work
- One of a work or the like corresponding to the name or another name of the self, which is widely known.
ClassificationPersonal Request ApplicationGroup (business or corporate) Request Application
Requester (self)1. Request of Re-posting
2. Explanatory materials of copyright
1. Request of Re-posting
2. Explanatory materials of copyright
Agent1. Request of Re-posting
2. The agent's identification card (masked identification card)
3. Power of Attorney with the seal of the requestor
4. Explanatory materials of copyright
1. Request of Re-posting
2. The agent's identification card (masked identification card)
3. Power of attorney stamped with the representative of the group
4. Explanatory materials of copyright
Common Documents1. Identification document
- One of resident registration card, driver's license, or passport
- In case of a minor, one copy among your resident registration, youth card , or passport

2. Explanatory materials of copyright
- Copy of the registration certificate or the like corresponding to the copyright indicated as the owner of the work
- One copy of a work or the like corresponding to the name or another name of the self, which is widely known
- One copy of the contract certifying the fact that the copyright holder has given permission to make a legal copy and transfer, and the equivalent data
- One of the materials that can confirm the fact, in case that the copyright protection period has expired.

Download documents

Precautions when requesting Takedown and Repost

  • When the takedown is processed, the publisher of the post will be notified of the name of the requester and the reason for the request.
  • The request can be made only when the requester can prove that he or she is the copyright holder or legitimate owner.
  • In accordance with Paragraph 3 in Article 103 of the Copyright Act and Article and Paragraph 2 in Article 43 of the Enforcement Decree of the Act, NAVER CLOUD PLATFORM shall notify the requester of the takedown on the reposting scheduled day (7 days after the receipt of the request for reposting) and then the post is restored.
  • For the republished posts, it is not possible to make a request of takedown repeatedly, and subsequent proceedings may be settled out of court between the parties or resolved by a hearing or court decision of the relevant administrative agency.
What is a masked ID?

This means a copy of ID cards of which the last 7 digits after the birth date have been redacted.
-If you do not redact the 7 digits after the date of birth, the ID will be destroyed immediately and the request will be rejected assuming that the requester
has not been identified.
-ID card refers to resident registration card, driver's license, and passport. Driver's license number and passport number are also subject to masking.

Reason for reporting

  • Author Name and E-mail
  • Name of the company that posted the harmful post
  • List url address in post unit
  • Reason that the relevant post is harmful

Attach evidence documents

  • Harmful posts, such as screen captures, and materials that can identify the publisher

Type of harmful posts

  • Illegal posts such as gambling/crime, obscene posts, personal information exposure posts, slander /degradation/ profanity posts, malicious code distribution posts, illegal goods selling posts such as drugs, etc.

Precautions before reporting

  • Due to the nature of this service, it is difficult to delete the reported posts directly. Instead, it is processed in a way of limiting sharing the posting or requesting the author to delete the posting.
  • In case that the target post is not clear, it is difficult to take action.
  • In case that it is obvious that this is not a harmful post, it can be regarded as a false report and obstruction of business.