NAVER CLOUD PLATFORM

Customer Success Stories

These customer case studies introduce successful companies that provide safe and efficient services via the NAVER CLOUD PLATFORM.


A cloud platform burdenless even for small companies
NAVER CLOUD PLATFORM provides great Korean language support as well as fast technical support so that it can be easily accessed by startups. We value the voice of our customers and "cont"inuously release new solutions according to their needs, so talk to us and find just the right solution for your needs.
www.congkong.net
Interview
Yangkeun Kim, CEO, Revival LABS
Please introduce your company.
Revival LABS, Inc. is a mobile platform company that provides CongKong, a professional live event platform for running business/institution/organization events.
Revival LABS, Inc. provides CongKong, a local O2O service on the web and app based on three keywords: Tech, Media, and Play. CongKong is a service for total management of offline events and meetings, providing services for everything ranging from the event creation to transactions, admissions, operations, and statistics. The event operator can utilize various features of CongKong to smoothly run the event and gain real-time data, such as registration, attendance check, real-time Q&A and voting, giveaway roulette, and presentation view. On top of that, it allows for the participants to enjoy the event and connect with others.
How and when did you start using the NAVER CLOUD PLATFORM?
We had various difficulties while using a cloud service from another company. Now we have switched to the NAVER CLOUD PLATFORM and operate our main servers on it.
Initially, we used an overseas cloud service. However, we experienced various big and small scalability issues while operating the events because the cost was too high. Once, our server was hacked and we were charged around 20,000,000 KRW. It took was over two months to repair the problem and since then we decided not to use that cloud service. We first got to know about the NAVER CLOUD PLATFORM through Naver's support program for start-ups, Npac. We started with the free trial version and since have switched to a paid service due to its convenience. Now, we operate all our main servers on the NAVER CLOUD PLATFORM.
What was your reason for choosing the NAVER CLOUD PLATFORM?
The main factors were: Convenient UI/UX, satisfactory customer support, and global service.
Most other cloud service consoles are in English but the NAVER CLOUD PLATFORM fully supports Korean. Moreover, the interface was easy to use. We were especially impressed with the prompt technical support when we called for help via telephone or sent emails. We now have plans to target Japan, China, and Southeast Asia to expand CongKong’s service. And, in doing so, we will actively utilize the global region service of the NAVER CLOUD PLATFORM.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
I feel confident in service provision due to the prompt updates and technical support.
I feel like the NAVER CLOUD PLATFORM is a very open service. I can trust their operation of services because of their fast customer support. Developers can freely talk about their difficulties or make suggestions that are often quickly applied to the service. I hope that more 3rd party solutions used by small and medium sized companies will be provided on the NAVER CLOUD PLATFORM.
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
The NAVER CLOUD PLATFORM is a burdenless platform, even for small-sized companies. You can have a consultation to find the best cloud service for your needs.
Each company has different needs according to their situation and may seek a different cloud platform for their needs. The NAVER CLOUD PLATFORM is a platform with great language support and fast technical support. Normally, we listen to the requirements from the server developers or CTOs for choosing a cloud platform but you can talk directly to the NAVER CLOUD PLATFORM about your specific needs at the prior consultation so that you can find the right service for you.
Please introduce your company.
Revival LABS, Inc. is a mobile platform company that provides CongKong, a professional live event platform for running business/institution/organization events.
Revival LABS, Inc. provides CongKong, a local O2O service on the web and app based on three keywords: Tech, Media, and Play. CongKong is a service for total management of offline events and meetings, providing services for everything ranging from the event creation to transactions, admissions, operations, and statistics. The event operator can utilize various features of CongKong to smoothly run the event and gain real-time data, such as registration, attendance check, real-time Q&A and voting, giveaway roulette, and presentation view. On top of that, it allows for the participants to enjoy the event and connect with others.
How and when did you start using the NAVER CLOUD PLATFORM?
We had various difficulties while using a cloud service from another company. Now we have switched to the NAVER CLOUD PLATFORM and operate our main servers on it.
Initially, we used an overseas cloud service. However, we experienced various big and small scalability issues while operating the events because the cost was too high. Once, our server was hacked and we were charged around 20,000,000 KRW. It took was over two months to repair the problem and since then we decided not to use that cloud service. We first got to know about the NAVER CLOUD PLATFORM through Naver's support program for start-ups, Npac. We started with the free trial version and since have switched to a paid service due to its convenience. Now, we operate all our main servers on the NAVER CLOUD PLATFORM.
What was your reason for choosing the NAVER CLOUD PLATFORM?
The main factors were: Convenient UI/UX, satisfactory customer support, and global service.
Most other cloud service consoles are in English but the NAVER CLOUD PLATFORM fully supports Korean. Moreover, the interface was easy to use. We were especially impressed with the prompt technical support when we called for help via telephone or sent emails. We now have plans to target Japan, China, and Southeast Asia to expand CongKong’s service. And, in doing so, we will actively utilize the global region service of the NAVER CLOUD PLATFORM.
What were some of the improvements after using the NAVER CLOUD PLATFORM?
I feel confident in service provision due to the prompt updates and technical support.
I feel like the NAVER CLOUD PLATFORM is a very open service. I can trust their operation of services because of their fast customer support. Developers can freely talk about their difficulties or make suggestions that are often quickly applied to the service. I hope that more 3rd party solutions used by small and medium sized companies will be provided on the NAVER CLOUD PLATFORM.
Lastly, please give us an opinion that would be helpful to people who are still deciding on whether to use the NAVER CLOUD PLATFORM.
The NAVER CLOUD PLATFORM is a burdenless platform, even for small-sized companies. You can have a consultation to find the best cloud service for your needs.
Each company has different needs according to their situation and may seek a different cloud platform for their needs. The NAVER CLOUD PLATFORM is a platform with great language support and fast technical support. Normally, we listen to the requirements from the server developers or CTOs for choosing a cloud platform but you can talk directly to the NAVER CLOUD PLATFORM about your specific needs at the prior consultation so that you can find the right service for you.

  • Background

    • Need for a flexible response to traffic generated by operating services at an event hall
    • Difficulty in cost, security, and customer support while using another cloud service
  • Use

    • Easy scalability using a convenient and secure cloud infrastructure
    • Planning to target the Southeast Asian market and thus actively utilize global service
  • Results

    • A faster and more stable service compared to other cloud platforms
    • Easy use for developers with prompt updates